As a multifaceted IT professional with a strong background in service management, infrastructure design, and technical support , I bring a unique combination of technical acumen and customer-centric focus to every role. I have consistently delivered high-impact solutions in both corporate and remote environments, ranging from leading IT service transformation projects to designing telecommunications networks with GIS and CAD tools.
With experience in Microsoft technologies , cybersecurity practices , and project coordination , I thrive in environments that demand precision, problem-solving, and collaboration. My practical knowledge of ITIL best practices , ISO 27001 standards , and Agile methodologies enables me to bridge the gap between technology and business objectives. I am passionate about continuous learning and innovation , which is reflected in my academic journey and multiple certifications. My career goal is to contribute to forward-thinking organisations by enhancing digital infrastructure, optimising processes, and ensuring robust security standards.
