PRATAP BURMA

London

Summary

Experienced Information Technology Professional well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 7 years of experience in different Sector. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.

Overview

years of professional experience

Certification

Work History

Network and Systems Engineer

Waterstons Ltd

03.2023 - Current

Created and Managed Multi Site to Site VPN Connection between Head Oﬃce and Sister Companies.
Continuously improved knowledge in emerging technologies through diligent research and participation in industry conferences or workshops.
Ensured seamless integration of new systems into existing networks through comprehensive testing procedures prior to deployment.
Developed network test and validation processes to maintain alignment with solution design.
Diagnosed network problems involving combination of hardware, software, power and communications issues.
Maintained company servers, computers, printers, cables and other equipment.
Created VPN infrastructure and allowed for secure remote connections.
Maintained up-to-date documentation of network topology, equipment inventory, configurations, and troubleshooting guides for easy reference during problem resolution efforts.

Information Technology Specialist

Cymar Computer Ltd

10.2016 - 02.2023

Act as Service Delivery Manager , Mentored junior team members and Managed 3-person team looking after development, data and infrastructure.
Design and implement ICT Infrastructure solutions and oversee IT projects aimed at improving business
Provide 2nd and 3rd Level Technical Support to Internal and External Client.
Installed and configured network printers and other peripheral devices.
Attended regular client meetings to report project progress and address questions.
Analyzed complex project server issues and worked on large enterprise and business-critical applications.
Designed and evaluated WAN and LAN connectivity technologies.
Evaluated emerging technologies for potential inclusion in organizational IT strategy, staying current with industry trends and best practices.

Education

B.Sc (Hons) - Computer Science

University of Greenwich

London

2013

Skills

Server Administration
Networking
VPN & SD-WAN
Scripting
Microsoft 365 Stack
IT Infrastructure Design
Cloud Computing
Disaster Recovery
DLP
MDM ( Intune, LightSpeed MDM, Apple Profile Manager )
Information Security
Email Security
Endpoint & Hardware Management
Server Migration
Patch Management
Vulnerability Assessment

Threat Hunting
Malware Analysis
IDS/IPS
Basic Coding ( Python , PHP )
Verbal/Written Communication Skills
Security Compliance & Policies
Report Writing
Project Management
VOIP
CCTV
Interpersonal Skills
Excellent Troubleshooting Skills
Customer Service Skills
Analytical Abilities
Team Player & Growth Mindset

Accomplishments

Migrating on-prem Infrastructure to Hybrid Azure Cloud Infrastructure using Hybrid Azure Active Directory, 0365, MDM Intune, Azure File Storage, Conditional Access Policies , Vnetting, High Availability VM sets, Azure Firewall , Load Balancer, Azure VPN, Azure Security Centre and Azure Backup Vault.
Migration of Email from G-suite / Exchange 2013 to 0365 Exchange.
Migrating On-prem File Server to SharePoint Online / Team Site.
Hardware/Server Infrastructure upgrade to Server 2019 along with DC and File Server upgrade.
Upgrade Core On-prem Infrastructure to fully cloud Azure AD identity with Intune MDM for managing Device , Deploying App & App Protection Policies, defining Update rings, Setting Compliance Policies along with Conditional Access Policies and enrol device via zero touch auto-pilot deployment Program for Modern Workplace Standard.
Design and implementing three tier Campus Network Design for School based on Meraki Eco-system and create Safer Working Environment as Per School Safeguarding Policies.
Modernize School Curriculum and blended Learning Classroom with adoption of Microsoft Cloud Apps.
Setting up Multi-WAN infrastructure for Off-shore Company for Outsourcing daily Operation and Accounting hence reducing significant expenses and overall Cost-Saving.
Creating/Managing Deployment image using MDT and upgrading fleet of 200 Windows 7 devices to Windows 10.

Certification

CompTIA Security+ Certification
Interpersonal Communication

Languages

English, Nepali, Hindi

Native language

Timeline