Lianna Thorpe
Harlow,Essex
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.
Overview
1
1
year of professional experience
Work history
Sales assistant
Søstrene Grene
Harlow, Essex
10.2024 - Current
- Ensured timely stock replenishment to maintain product availability.
- Monitored consumer behaviour trends to inform inventory decisions.
- Collaborated with team members to achieve sales targets consistently.
- Assisted customers in selecting products to enhance satisfaction.
Sales assistant
Card Factory
Norwich, Norfolk
09.2024 - 01.2025
- Managed till operations smoothly, reducing waiting time for customers.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Designed visually pleasing in-store and window displays to increase footfall.
- Organised displays to promote inventory and encourage customer purchases.
Education
Bachelor of Arts - History
University of East Anglia
Norwich 09/2021 - 09/2024
A-Levels -
St Marks West Essex Catholic school
Harlow, Essex 09/2019 - 07/2021
GCSEs -
Burnt Mill Academy
Harlow, Essex 09/2014 - 07/2019
Skills
- Successful up-selling
In both my previous jobs, I often mentioned any current offers as well as target items to sell persuasively
- Time optimisation
I am very time-efficient as well as punctual and time-flexible with my hours and days
- Resilience
I can adapt to moving deadlines, as well as be independent with work and relied upon
- Team work
I work within a team at my current job and my previous, as well as within my karate team, an activity which has taught me many of these key skills
Affiliations
- Karate
- Reading
- History (visiting english heritage sites)
References
References available upon request.
Timeline
Sales assistant
Søstrene Grene
10.2024 - Current
Sales assistant
Card Factory
09.2024 - 01.2025
Bachelor of Arts - History
University of East Anglia
09/2021 - 09/2024
A-Levels -
St Marks West Essex Catholic school
09/2019 - 07/2021
GCSEs -
Burnt Mill Academy
09/2014 - 07/2019
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