Liam Rhodes
Chesterfield,Derbyshire
Summary
Strategic professional with expertise in relationship management and strategic planning. Exhibits exceptional communication skills and problem-solving capabilities, crucial for cultivating and sustaining key accounts. Dedicated to enhancing growth and nurturing enduring client partnerships that yield mutual benefits.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Strategic Key Account Manager
HSS ProService
Manchester, Manchester
02.2024 - Current
- Portfolio management of Retail & Infrastructure tier one contractors
- Developed tailored account strategies to enhance key client relationships.
- Achieved 10% growth through effective performance optimisation.
- Resolved escalated customer issues promptly, improving satisfaction rates.
- Participated in trade shows and corporate events to strengthen brand presence.
Area Sales Manager
HSS ProService
Manchester
07.2022 - 02.2024
- Oversaw regional sales operations to align with corporate objectives.
- Implemented innovative marketing campaigns that increased brand awareness.
- Managed key accounts, ensuring customer satisfaction at all times.
- Resolved disputes effectively, maintaining high levels of customer satisfaction.
Sales manager
HSS ProService
Chesterfield , Chesterfield
07.2020 - 07.2022
- Secured 20% growth across 100 portfolio customers through strategic account management.
- Negotiated lucrative contracts to ensure long-term client commitment.
- Developed compelling sales pitches that resulted in high conversion rates.
Education
NVQ Level 3 - ICT
Chesterfield College
Chesterfield 09.2012 - 04.2013
Skills
- Account management techniques
- Target achievement
- Supply chain understanding
- Networking aptitude
- Competitor awareness
- Quarterly business review
- Business development
- Account management
- Sales and marketing
Timeline
Strategic Key Account Manager
HSS ProService
02.2024 - Current
Area Sales Manager
HSS ProService
07.2022 - 02.2024
Sales manager
HSS ProService
07.2020 - 07.2022
NVQ Level 3 - ICT
Chesterfield College
09.2012 - 04.2013
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