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Liam Rhodes

Chesterfield,Derbyshire

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Strategic professional with expertise in relationship management and strategic planning. Exhibits exceptional communication skills and problem-solving capabilities, crucial for cultivating and sustaining key accounts. Dedicated to enhancing growth and nurturing enduring client partnerships that yield mutual benefits.

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5
5
years of professional experience
1
1
year of post-secondary education

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Strategic Key Account Manager

HSS ProService
Manchester, Manchester
02.2024 - Current
  • Portfolio management of Retail & Infrastructure tier one contractors
  • Developed tailored account strategies to enhance key client relationships.
  • Achieved 10% growth through effective performance optimisation.
  • Resolved escalated customer issues promptly, improving satisfaction rates.
  • Participated in trade shows and corporate events to strengthen brand presence.

Area Sales Manager

HSS ProService
Manchester
07.2022 - 02.2024
  • Oversaw regional sales operations to align with corporate objectives.
  • Implemented innovative marketing campaigns that increased brand awareness.
  • Managed key accounts, ensuring customer satisfaction at all times.
  • Resolved disputes effectively, maintaining high levels of customer satisfaction.

Sales manager

HSS ProService
Chesterfield , Chesterfield
07.2020 - 07.2022
  • Secured 20% growth across 100 portfolio customers through strategic account management.
  • Negotiated lucrative contracts to ensure long-term client commitment.
  • Developed compelling sales pitches that resulted in high conversion rates.

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NVQ Level 3 - ICT

Chesterfield College
Chesterfield
09.2012 - 04.2013

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  • Account management techniques
  • Target achievement
  • Supply chain understanding
  • Networking aptitude
  • Competitor awareness
  • Quarterly business review
  • Business development
  • Account management
  • Sales and marketing


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Strategic Key Account Manager

HSS ProService
02.2024 - Current

Area Sales Manager

HSS ProService
07.2022 - 02.2024

Sales manager

HSS ProService
07.2020 - 07.2022

NVQ Level 3 - ICT

Chesterfield College
09.2012 - 04.2013

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Liam Rhodes