Liam Reilly
Dundee
Summary
Reliable business professional with experience in project management and procedural development. Proven track record of successfully streamlining business operations, minimising risk and increasing productivity. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Always flexible to better ensure the needs of the business / organisation are met.
Overview
7
7
years of professional experience
36
36
years of post-secondary education
Work history
Technical services administrator
Wright Health Group Ltd
Dundee
08.2023 - Current
- Worked with systems users to determine areas in need of improvement and gather requirements for procedural change with focus on data-input consistency.
- Developed and maintained various systems to manage company feedback, assets, engineer calibrated equipment and high-value group accounts such as the MOD.
- Generating and presenting various monthly / quarterly sales & service reports for senior management.
- Optimising operational productivity and identifying deficiencies through routine audits.
- Ensuring all ad hock taskwork is completed to the highest possible standard, delivered on time.
Quality officer
Wright Health Group Ltd
Dundee
05.2017 - 08.2023
- Generate daily distribution stats reports and share with relevant management.
- Oversee company feedback system, ensuring data is logged consistently by contact centre advisors, investigating feedback to identify and resolve negative trends & issues before submitting action reports and guidance to relevant departments.
- Monitor potentially faulty item returns, ensuring purchasing department are liaising with manufacturers as per regulatory standard.
- Ensure site preventative maintenance works are carried out/ records are maintained.
- Working within a small Quality team (2 colleagues) to ensure standards pertaining to ISO9001 & ISO13485 are met. Maintaining various work records.
- Ensure all ad hock taskwork is carried out to the highest possible standard, delivered on-time.
Education
Intermediate 2 - Mathematics
Harris Academy Dundee
Dundee 08.2007 - 08.2012
Intermediate 2 - Computing Studies
Harris Academy
Dundee 08.2007 - 08.2012
Intermediate 2 - Geography
Harris Academy
Dundee 08.2007 - 08.2012
Intermediate 2 - Geography Studies
Harris Academy
Dundee 08.2007 - 08.2012
Higher - English
Harris Academy
Dundee 08.2007 - 08.2012
Higher - Music
Harris Academy
Dundee 08.2007 - 08.2012
Intermediate 2 - Technology Studies
Harris Academy
Dundee 08.2007 - 08.2012
NQ - First Aid and Fire Safety in the workplace
St Andrews First Aid & Fire
Dundee 11.2017 -
NQ - Renewable Engineering and Energy Systems
Dundee and Angus College
Dundee 09.2013 - 05.2014
Train The Trainer (1 Day Course) - Training Delivery
Gary Bedingfield Training
11.2023 -
Skills
- Shrewd Negotiator
- Meticulous attention to detail
- Strong Microsoft package and SAP knowledge
- Results-oriented
- Dependable and reliable
- Great attention to detail
Timeline
Train The Trainer (1 Day Course) - Training Delivery
Gary Bedingfield Training
11.2023 -
Technical services administrator
Wright Health Group Ltd
08.2023 - Current
NQ - First Aid and Fire Safety in the workplace
St Andrews First Aid & Fire
11.2017 -
Quality officer
Wright Health Group Ltd
05.2017 - 08.2023
NQ - Renewable Engineering and Energy Systems
Dundee and Angus College
09.2013 - 05.2014
Intermediate 2 - Mathematics
Harris Academy Dundee
08.2007 - 08.2012
Intermediate 2 - Computing Studies
Harris Academy
08.2007 - 08.2012
Intermediate 2 - Geography
Harris Academy
08.2007 - 08.2012
Intermediate 2 - Geography Studies
Harris Academy
08.2007 - 08.2012
Higher - English
Harris Academy
08.2007 - 08.2012
Higher - Music
Harris Academy
08.2007 - 08.2012
Intermediate 2 - Technology Studies
Harris Academy
08.2007 - 08.2012
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