Liam Gotts
Barnsley
Summary
Experienced in managing shifts within fast-paced environments. Capable of driving team productivity and ensuring seamless operations through hands-on leadership and problem-solving abilities. Key skills include staff training, wastage management, and implementing operational procedures to maximise customer satisfaction.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Shift runner
Burger King Moto Woolleyedge
Wakefield, South Yorkshire
2024.03 - Current
- Handled customer complaints with effective problem-solving techniques.
- Monitored stock levels, avoiding shortages during peak hours.
- Supervised employees, ensuring adherence to company policies.
- Managed inventory, reducing wastage.
Trainee Shift Runner
Kfc
Barnsley, South Yorkshire
2021.10 - 2023.12
- Maintained high standards of food quality and presentation, ensuring customer satisfaction.
- Maintained cleanliness for a sanitary working environment.
- Monitored stock levels, avoiding shortages during peak hours.
- Handled customer complaints with effective problem-solving techniques.
Education
Certificate of Higher Education - Computer Science
Barnsley College
Barnsley 2021.09 - 2023.06
GCSEs - Maths, English, Science, Food Tech
Outwood Academy Shafton
Barnsley 2016.09 - 2021.06
Skills
- Leadership excellence
- Food service regulations
- Waste management techniques
- Food hygiene knowledge
- Time efficiency
- Customer Service
- Communication skills
Affiliations
- Driving
References
References available upon request.
Timeline
Shift runner
Burger King Moto Woolleyedge
2024.03 - Current
Trainee Shift Runner
Kfc
2021.10 - 2023.12
Certificate of Higher Education - Computer Science
Barnsley College
2021.09 - 2023.06
GCSEs - Maths, English, Science, Food Tech
Outwood Academy Shafton
2016.09 - 2021.06