Waitress assistant and Front of House staff
Provenance Food Hall
Bolton, England
08.2024 - Current
- Was able to efficiently use a coffee machine and cater to the needs of customers.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Increased order value by upselling sides, drinks and desserts.
- Cleaned and set tables quickly to minimise time between reservations.
- Helped and assisted the butchers counter.
- Resolved customer complaints calmly and professionally to maintain satisfaction.
- Supported other team members during busy periods ensuring efficient operations.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
