Summary
Overview
Work History
Education
Skills
Timeline
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Lila Hawkes

Brighton

Summary

Dedicated and motivated individual with good time management, and a flexible schedule. Highly organized and detail-oriented, with excellent customer service and communication and skills.

Overview

2
2
years of professional experience

Work History

Sales assistant

Schuh
Brighton, East Sussex
10.2024 - 01.2025
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Promoted customer loyalty scheme at checkout.
  • Built rapport with new and existing customers to boost client retention.
  • Provided expert advice on shoe care to prolong product lifespan.

Sales assistant

Superdrug
Brighton, East Sussex
06.2023 - 08.2024
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting Cosmetics, helping to find the right shades and what they are looking for and completing purchases.
  • Created and edited content for Instagram, TikTok and Facebook.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Accepted card, cash and cheque payments in POS register system.

Kitchen assistant

Egg & Spoon
Brighton
03.2023 - 05.2025
  • Cleaned food preparation and storage areas in line with schedule.
  • Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
  • Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.

Education

Dorothy Stringer School
Brighton, Brighton and Hove
09/2017 - 07/2022

Skills

  • Product knowledge
  • Customer Service
  • Till and cash handling
  • Excellent time management
  • Upselling


Timeline

Sales assistant

Schuh
10.2024 - 01.2025

Sales assistant

Superdrug
06.2023 - 08.2024

Kitchen assistant

Egg & Spoon
03.2023 - 05.2025

Dorothy Stringer School
09/2017 - 07/2022
Lila Hawkes