Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Lexi Hines

Lisburn

Summary

I am a hardworking and dedicated worker and I fully apply myself to every role and task given to me. I have engaged in many opportunities both paid and volunteering which have helped me to develop my skills in teamwork, communication, organisation and planning. I am keen to learn all environments and pick skills up quickly.

Overview

4
4
years of professional experience

Work history

Customer Advisor

B&Q
Sprucefield , Down
2022.04 - Current
  • Assisted customers and staff with various issues related to in-store and online orders.
  • Enhanced problem-solving skills through effective resolution of customer complaints.
  • Collaborated with team members to develop strategies for addressing challenges.
  • Conducted safety and audit checks throughout the store to ensure operational compliance.
  • Provided technical assistance and support to colleagues when needed.
  • Organised departmental tasks during periods of low management availability.
  • Utilised various Microsoft Office programmes effectively to facilitate communication.

General assistant

Oakwood School and Assessment Centre
Saintfield, Newry Mourne and Down
2024.08 - 2025.06
  • Supported young children from nursery age to primary 4 with additional needs and learning difficulties.
  • Assisted in-class teams and collaborated with multi-disciplinary teams and allied health professionals.
  • Provided comprehensive support in pastoral, educational, physical, social development, and personal care.

Holiday and Bank Staff

SEN Space Care and Respite Unit
Dunmurry, Belfast
2025.07 - Current
  • Cared for and supported children from 2 years old within the early intervention program, the preschool program and within the summer scheme and afterschool services offered for key stage 1 and 2 as well as the new youth initiative.
  • Worked with and care for children and individuals with varying needs and abilities across these age ranges to cater for their holistic needs and development.
  • Worked in varying teams across the unit.
  • Dealt with and supported various challenges and behaviour in prioritising the safety and wellbeing of the service users and other staff..

Education

GCSE’s and A-levels -

Wallace High School
Lisburn, Lisburn and Castlereagh
08/2017 - 06/2024

Skills

  • Teamwork and collaboration
  • Communication skills
  • Microsoft Office proficiency
  • Organizational skills
  • Planning and strategy
  • Makaton expertise
  • Safeguarding knowledge and training
  • Inclusive practices

References

References available upon request.

Timeline

Holiday and Bank Staff

SEN Space Care and Respite Unit
2025.07 - Current

General assistant

Oakwood School and Assessment Centre
2024.08 - 2025.06

Customer Advisor

B&Q
2022.04 - Current

GCSE’s and A-levels -

Wallace High School
08/2017 - 06/2024
Lexi Hines