Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lewis Welsh

Middlesbrough

Summary

I am a dedicated professional with a strong foundation in operational tasks and customer service. I engage effectively with team members to drive productivity and enhance customer experiences. Overall I am a reliable Retail Worker bringing comprehensive knowledge of customer service, sales, and inventory management. I have strong communication skills and a knack for building positive customer relationships. I am experienced in handling cash transactions, stock replenishment, and ensuring clean, organised store environment. I have a strong ability to work collaboratively with team members to achieve sales targets and maintain high standards of customer satisfaction.

Overview

4
4
years of professional experience

Work History

Warehouse Operative

NIC Services
02.2023 - 12.2025
  • Operated warehouse machinery including LLOP and Bailor
  • Ensured compliance with health & safety standards around machinery and equipment
  • Maintained a clean and hazard-free work environment
  • Picked and packed customer orders with accuracy, meeting daily productivity targets.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
  • Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.

Retail Assistant

Home Bargains
Middlesbrough
01.2022 - 01.2023
  • Replenished stock and maintained aisles for customer accessibility
  • Processed transactions efficiently at the till, including sales, refunds, and exchanges.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Delivered excellent customer service, assisting with shopping queries
  • Processed and organised stock from deliveries
  • Developed resilience working in fast-paced, high-pressure environments
  • Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.

Crew Member

McDonald's
Middlesbrough
09.2021 - 12.2021
  • Prepared food and maintained high hygiene standards
  • Worked collaboratively in a busy, fast-paced team environment
  • Gained valuable experience in time management, teamwork, and customer focus
  • Middlesbrough

Education

BTEC Diploma Level 3 - Engineering

Trinity Sixth Form College
Middlesbrough
01.2022

GCSEs -

Trinity Catholic College
Middlesbrough
01.2020

Skills

  • Stocking shelves
  • Resilient under pressure
  • Problem-solving skills
  • Experienced with machinery operation
  • Keen eye for detail
  • Visual merchandising
  • Team collaboration
  • Inventory management
  • Fast-paced adaptability
  • Product knowledge
  • Multitasking efficiency
  • Outstanding customer service

References

Available on request

Timeline

Warehouse Operative

NIC Services
02.2023 - 12.2025

Retail Assistant

Home Bargains
01.2022 - 01.2023

Crew Member

McDonald's
09.2021 - 12.2021

BTEC Diploma Level 3 - Engineering

Trinity Sixth Form College

GCSEs -

Trinity Catholic College
Lewis Welsh