Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Lewis Richards

Swansea,Vale of Glamorgan

Summary

Dedicated professional with a proven track record in delivering outstanding customer service. Expertise in effective communication and collaboration within team settings. Demonstrated ability to manage multiple tasks efficiently in high-pressure environments. Committed to enhancing customer satisfaction and fostering a positive team atmosphere.

Overview

2
2
years of professional experience
15
15
years of post-secondary education
1
1
Certification

Work history

Fast food crew member

McDonald's
Swansea, City and County of Swansea
2024.10 - Current
  • Processed cash and card payments and gave accurate change to customers.
  • Worked with team members to keep daily operations running smoothly.
  • Prepared meals quickly to reduce customer waiting times.
  • Followed standard recipes to keep meal quality consistent.
  • Stayed calm during busy periods to maintain high service standards.
  • Kept the fast food area clean for hygienic food preparation.
  • Followed health and safety rules to minimise workplace risks.
  • Supported colleagues during peak hours to improve team efficiency.
  • Shared clear menu details with customers when questions arose.

Education

BTEC Level 1/2 - Engineering

Bishop Vaughan Catholic School
Swansea
2022.09 - 2024.06

BTEC Level 2 - Leadership through sport

Bishop Vaughan Catholic School
Swansea
2022.09 - 2024.06

BTEC level 2 - Preparation for public services

Bishop Vaughan Catholic School
Swansea
2022.09 - 2024.06

GCSEs - Mathematics numeracy

Bishop Vaughan Catholic School
Swansea
2022.09 - 2023.11

GCSEs - Science (Double award)

Bishop Vaughan Catholic School
Swansea
2022.09 - 2024.06

GCSEs - Welsh second language

Bishop Vaughan Catholic School
Swansea
2022.09 - 2024.06

GCSEs - RS Catholic theology & Judaism

Bishop Vaughan Catholic School
Swansea
2022.09 - 2024.06

GCSEs - Mathematics

Bishop Vaughan Catholic School
Swansea
2022.09 - 2024.06

GCSEs - English Language

Bishop Vaughan Catholic School
Swansea
2022.09 - 2024.06

Skills

  • Quality assurance focus
  • Stress resilient
  • Customer Service
  • Fast-Paced work adaptability

Affiliations

  • Football Referee

Certification

Driving License

Timeline

Fast food crew member

McDonald's
2024.10 - Current

BTEC Level 1/2 - Engineering

Bishop Vaughan Catholic School
2022.09 - 2024.06

BTEC Level 2 - Leadership through sport

Bishop Vaughan Catholic School
2022.09 - 2024.06

BTEC level 2 - Preparation for public services

Bishop Vaughan Catholic School
2022.09 - 2024.06

GCSEs - Mathematics numeracy

Bishop Vaughan Catholic School
2022.09 - 2023.11

GCSEs - Science (Double award)

Bishop Vaughan Catholic School
2022.09 - 2024.06

GCSEs - Welsh second language

Bishop Vaughan Catholic School
2022.09 - 2024.06

GCSEs - RS Catholic theology & Judaism

Bishop Vaughan Catholic School
2022.09 - 2024.06

GCSEs - Mathematics

Bishop Vaughan Catholic School
2022.09 - 2024.06

GCSEs - English Language

Bishop Vaughan Catholic School
2022.09 - 2024.06
Lewis Richards