Lewis Harvey
Welwyn Garden City,Hertfordshire
Summary
I am a dedicated and reliable employee who will always take any problem head on. I am keen to learn any new skill available and will always work well with my team to ensure the highest level of efficiency.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Kitchen Assistant
Quantum Care
Welwyn Garden City, Hertfordshire
2024.03 - Current
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Improved kitchen efficiency by assisting in food preparation tasks.
- Stored ingredients properly, extending their freshness dates significantly.
- Contributed to team communication, resulting in better workflow efficiency.
- Adhered to health and safety regulations with careful handling of food and equipment.
- Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
- Assisted in inventory management to avoid food wastage.
Bartender
Marston's
Welwyn Garden City, Hertfordshire
2023.10 - 2024.03
- Created an inviting atmosphere through friendly interaction with customers.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Handled cash transactions securely minimising risk of theft or fraud.
- Resolved customer complaints promptly to maintain good relationships.
- Provided excellent service to customers, resulting in repeat business.
Store Colleague
Pets At Home
Hatfield, Hertfordshire
2021.03 - 2023.10
- Managed till operation, ensuring accuracy in all financial transactions.
- Maintained accurate stock levels by performing regular inventory checks.
- Handled high-pressure situations efficiently during holiday seasons ensuring smooth operations throughout the day.
- Underwent vigorous training in order to maintain a high level of safety for the animals.
- Learnt about animal welfare, handling, feeding and accommodation as well as basic medical training.
- Collaborated effectively with team members to meet store targets.
Bartender
Greene King
Welwyn Garden City, Hertfordshire
2020.01 - 2021.03
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- Input orders into register, calculated bills and collected payments.
- Welcomed guests with friendly conversation and fun atmosphere.
- Developed rapport with regular patrons fostering a loyal customer base.
- Processed payments accurately reducing discrepancies at end of shift tallying.
Store Assistant
The Entertainer
Welwyn Garden City, Hertfordshire
2018.11 - 2020.01
- Carried out price checks accurately for correct billing at the till point.
- Arranged displays attractively, driving impulse purchases.
- Received deliveries timely, ensuring rapid shelf restocking.
- Improved product availability by effectively restocking shelves.
- Monitored shop floor consistently to deter thefts and losses.
- Maintained store cleanliness for an appealing shopping environment.
- Assisted customers, resulting in a positive shopping experience.
Education
GCSEs - Secondary School
Sir Frederic Osborn School
Welwyn Garden City, Hertfordshire 2013.09 - 2018.09
A-Levels - Barbering
North Hertfordshire College
Hitchin, Hertfordshire 2018.09 - 2019.09
A-Levels - Animal Care Level 2
Oaklands College
St. Albans 2020.02 - 2022.09
Skills
- Loss prevention tactics
- Punctuality and reliability
- Efficient work ethic
- Complaint handling
- Stock control procedures
- Night shift availability
- Understanding of licensing laws
- Strong memory retention
- Sales persuasion
- POS system operation
- Money handling
- Positive attitude
- Product promotion
- Customer engagement
Timeline
Kitchen Assistant
Quantum Care
2024.03 - Current
Bartender
Marston's
2023.10 - 2024.03
Store Colleague
Pets At Home
2021.03 - 2023.10
A-Levels - Animal Care Level 2
Oaklands College
2020.02 - 2022.09
Bartender
Greene King
2020.01 - 2021.03
Store Assistant
The Entertainer
2018.11 - 2020.01
A-Levels - Barbering
North Hertfordshire College
2018.09 - 2019.09
GCSEs - Secondary School
Sir Frederic Osborn School
2013.09 - 2018.09