A dedicated professional with a strong foundation in safeguarding policy knowledge and exceptional problem-solving abilities. Demonstrates calm under pressure and excels in time management efficiency, ensuring optimal customer service and effective group leadership. Committed to leveraging these skills to drive organisational success and foster a collaborative work environment.
Hi, I’m
Lewis Fyfe
Dundee,Angus
Summary
Overview
6
years of professional experience
Work history
Gilson GrayDundee, Dundee City
Trainee Property Manager
06.2024 - Current
Job overview
- Working within a fast-paced corporate environment.
- Answer phone calls and emails from potential and existing customers.
- Process all necessary paperwork to ensure legal compliance.
- Address tenant complaints, promoting a positive living environment.
- Conduct routine inspections to maintain property standards and ensure timely rent collections.
- Organise viewings for potential tenants, facilitating quick rentals.
Scottish Prison Service
Prison Officer
01.2024 - 04.2024
Job overview
- Prevented and constructively managed challenging behaviours, demonstrating fairness and consistency to build positive relationships.
- Conducted cell searches in line with organisational policy and procedures.
- Maintained continuous professional development, supporting self-learning and development.
Sainsbury's
Delivery Driver
01.2021 - 01.2024
Job overview
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Completed daily pre-departure inspection checklist before every shift.
- Engaged clients to create rapport and established long-term customer relationships through prompt and courteous service.
Rockford Properties
Letting Agent
02.2020 - 10.2020
Job overview
- Provided tours of the property to prospective tenants and offered valuable information in regards to its major features.
- Scheduled tours so that interested parties could view available units and see the facilities.
- Welcomed guests to the leasing office, asked open-ended questions and offered assistance with any issues or concerns.
Barnardo's
Community Volunteer
04.2020 - 08.2020
Job overview
- Practised discreetness and in handling confidential information to respect privacy laws and regulations.
- Examined food supplies to identify freshness, quality and expiry dates, avoiding spoilage.
- Deliver packages to disadvantaged kids and family's in the community and reporting any concerns back to the support workers.
Education
Dundee and Angus CollegeDundee
National Certificate from Certificate in Uniformed Services
University overview
- Academic Achievement Award at the end of course.
Grove AcademyDundee, DND
Higher B from English
University overview
Grove AcademyDundee, DND
Higher A from Physical Education
University overview
Grove AcademyDundee, DND
Higher C from Geography
University overview
Grove AcademyDundee, DND
Nat 5 A from Business Management
University overview
Grove AcademyDundee, DND
Nat 5 C from Biology
University overview
Grove AcademyDundee, DND
Nat 5 B from French
University overview
Grove AcademyDundee, DND
Nat 4 Pass from Maths
University overview
Skills
- Exceptional problem-solving
- Calm under pressure
- Safeguarding policy knowledge
- Keen problem solver
- Time management efficiency
- Customer service
- Group leadership skills
Skills
Skills
- Expert communicator
- Organised
Education
Education
other,other,other,other,other,other,other,otherHobbies and interests
Hobbies and interests
- Participated in football teams over a number of years.
- Enjoy playing Golf recreationally.
Timeline
Trainee Property Manager
Gilson Gray
06.2024 - Current
Prison Officer
Scottish Prison Service
01.2024 - 04.2024
Delivery Driver
Sainsbury's
01.2021 - 01.2024
Community Volunteer
Barnardo's
04.2020 - 08.2020
Letting Agent
Rockford Properties
02.2020 - 10.2020
Grove Academy
Higher A from Physical Education
Grove Academy
Higher C from Geography
Grove Academy
Nat 5 A from Business Management
Grove Academy
Nat 5 C from Biology
Grove Academy
Nat 5 B from French
Grove Academy
Nat 4 Pass from Maths
Dundee and Angus College
National Certificate from Certificate in Uniformed Services
Grove Academy
Higher B from English