LEVI HALL
Chelm
Summary
I am a driven individual with a natural liking for customer service and sales. I am skilled in communication and problem-solving to ensure smooth and productive store operations. Capable of creating positive shopping experiences for customers and contributing to store success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Store Operative
VaperBar
Chelmsford, Essex
2024.11 - 2024.12
- One of the most important roles in this job was to edcuate people who have turned to vaping from smoking about what liquids and devices can be used and what nicotine strength they should be using depending on how much a person used to smoke.
- Handled returns and exchanges smoothly, maintaining high level of customer satisfaction.
- Increased customer satisfaction by delivering excellent service and handling complaints professionally.
- Ensured optimal stock levels with regular inventory checks.
- Helped in visual merchandising to create appealing store layout.
- Updated knowledge on latest products regularly enhancing selling skills.
Supervisor Senior Sales
Morrisons Daily
Chelmsford, United Kingdom
2022.03 - 2023.12
- Tasks included serving customers on the till to a high degree offering help where needed and making sure we keep customers in the door by delivering and keeping a high standard of customer service
- I had key holder responsibilities which involve taking in deliveries and doing cash lifts where required and cashing up tills at the end of the day; ensuring everything is locked and ready for the next day
- One of the main responsibilities I had was looking after the team and keeping them up to date with promotions and sale figures within the shop; handover notes would be required every evening and extra training would take place where necessary
Store Associate
Homesense
Chelmsford, United Kingdom
2021.06 - 2021.12
- Duties included maintaining the shop floor and dealing with any customer queries, facing up the store and making sure stock was flowed as efficiently as possible
- Deliveries were to be completed by a specific time and at a high standard
- Lots of manual handling was involved and for customers buying our products we would take out their furniture for them or alternatively arrange a targeted delivery
Education
LEVEL 2 NATIONAL DIPLOMA - INTERNET TECHNOLOGY
CHELMSFORD COLLEGE
2019.05 - 2020.04
LEVEL 3 EXTENDED NATIONAL DIPLOMA - Internet Technology
CHELMSFORD COLLEGE
2020.05 - 2021.04
Skills
- Leadership
- Resolving Conflict
- Cash handling
- Stock control
- Customer engagement
- Visual merchandising
Affiliations
- Fishing
- Gaming
- Travelling
- Alternative rock
Timeline
Store Operative
VaperBar
2024.11 - 2024.12
Supervisor Senior Sales
Morrisons Daily
2022.03 - 2023.12
Store Associate
Homesense
2021.06 - 2021.12
LEVEL 3 EXTENDED NATIONAL DIPLOMA - Internet Technology
CHELMSFORD COLLEGE
2020.05 - 2021.04
LEVEL 2 NATIONAL DIPLOMA - INTERNET TECHNOLOGY
CHELMSFORD COLLEGE
2019.05 - 2020.04