Lethicia Yao
Lincoln,Lincolnshire
Summary
Dedicated and dependable individual with strengths in communication and emotional intelligence. Focused on using comprehensive education and training to build career foundation. Seeks out opportunities to gain deeper understanding and direct experience.
Compassionate individual with strong desire to support and improve lives of others. Skilled in communication and problem-solving, coupled with keen ability to empathise and build rapport. Committed to making positive impact in community by providing exceptional care and support.
Overview
2
2
years of post-secondary education
1
1
Certification
Work history
Volunteering Social Care Worker
Ehpad, L'Arche, Retirement home
Lille, France.
2019.01 - 2019.02
During this experience, my role was to:
- I offered emotional support to families, easing their stress during difficult times.
- I helped serve meals and aid with eating when necessary, promoting healthy nutrition amongst clients,.
- I improved client quality of life by providing compassionate and professional care.
- Established rapport with clients for better communication and understanding.
- Facilitated group activities to encourage social interaction among residents.
- Encouraged participation in recreational activities, boosting morale and happiness levels amongst residents.
- Used compassion, empathy and respect to build trusting relationships with service users and family members.
- Monitored physical conditions of clients, promptly reporting changes to medical personnel.
- Ensured safety regulations were met for the well-being of clients.
- Provided active listening to clients, enhancing their overall mental health.
Education
NVQ Level 3 - Level 3 Certificate in Understanding the Principles of Dementia Care 603/0196/X SU
Dementia care
BMet, Birmingham Metropolitan College, UK 2025.10 - 2025.12
Bachelors : GCSE (equivalent) - Series D (Scientist)
Bachelors : GCSE (equivalent)
High school, Agnissankoi (Ivory Coast) 2010.09 - 2011.07
NVQ Level 2 - prepaTQUK Level 2 Certificate in Preparation for Work in thering to work in Adults Social Care (RQF)
Burton and South Derbyshire College
Burton, UK 2023.09 - 2024.04
NVQ Level 2 - Accounting Assistant,
Conservatoire National des Arts et Métiers (cnam)
France, 15 Bis Pl. Jehan Froissart, 59300 Valencie 2020.01 - 2020.08
Skills
As a state-certified Aduth Social Care Worker, I have acquired skills, knowledge, and technical rigor in the areas of care, hygiene, patient comfort, and strong listening skills I have gained experience working in nursing homes (EHPADs), I am proficient in risk prevention protocols and managing complex situations and I integrate quickly into teams
As a caregiver for a person with dementia, my skills, knowledge, and abilities acquired throughout my education allow me to be more attentive and a good listener I need to be more sensitive to non-verbal cues, such as facial expressions and body language I need to use more physical contact and a warmer approach, for example, by gently patting the arm to reassure the client or smiling more often during conversations
Languages
English
Beginner
French
Beginner
Baoulé
Beginner
Further studies and qualifications to be carried out.
- 2019-01-01, 2 months, Dynamic Employment training, Instep, St Saulve, France.
- 2018-01-01, 1 year, BTS accounting business management (1st year), ESC, Ivory Coast.
- 2016-01-01, 6 month, Professional Qualification Certificate (CQP) Host/Cashier, ESC, Ivory Coast.
Affiliations
- I am passionate about human relationships and I love helping others. I am a very cheerful, friendly, dynamic, respectful, sincere, and honest person. I enjoy music, dancing, yoga, cooking, traveling, going to the park, evenings with friends, and spending quality time with family.
Certification
TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF).
Burton and South Derbyshire College.
Obtained: 17/ 04/ 2024
Driving Licence: Provisional ( L ).
References
References available upon request.
Timeline
NVQ Level 3 - Level 3 Certificate in Understanding the Principles of Dementia Care 603/0196/X SU
Dementia care
2025.10 - 2025.12
NVQ Level 2 - prepaTQUK Level 2 Certificate in Preparation for Work in thering to work in Adults Social Care (RQF)
Burton and South Derbyshire College
2023.09 - 2024.04
NVQ Level 2 - Accounting Assistant,
Conservatoire National des Arts et Métiers (cnam)
2020.01 - 2020.08
Volunteering Social Care Worker
Ehpad, L'Arche, Retirement home
2019.01 - 2019.02
Bachelors : GCSE (equivalent) - Series D (Scientist)
Bachelors : GCSE (equivalent)
2010.09 - 2011.07