Lesley Bennett
Hampton,Middlesex
Summary
A dedicated professional with a proven ability to remain calm under pressure, demonstrating exceptional communication skills and public speaking expertise. Adept at team building, fostering collaborative environments that drive success. Committed to leveraging these core competencies to achieve organisational goals and contribute to long-term growth.
Overview
32
32
years of professional experience
Work history
Various Roles
British Airways
Heathrow, Greater London
12.1988 - 01.2021
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed duties to deliver on targets with accuracy and efficiency.
During my 32 years at British Airways I had many roles including secretary to the finance manager, PA to multiple Senior managers. Part of diverse Team implementing part time contracts to improve a better home/work life balance during the 90's. Running a training course for over 7000 employees which took 3 years to implement. My longest position held at BA was as a Worldwide Cabin Scheduler dealing with a multiple range of issues across the world. I was also responsible for leading a Special Circumstances board for Crew requesting time off at Christmas for special circumstances.
Much of time and work history was customer service related and dealing with different issues on a daily basis.
Skills
- Calm under pressure
- Communication skills
- Public speaking
- Team building
Affiliations
- Volunteering at the local food bank.
- Travelling.
- Socialising.
References
References available upon request.
Timeline
Various Roles
British Airways
12.1988 - 01.2021