Leonorah Chiwandire
Glasgow
Summary
Experienced professional with a strong foundation in residential lettings, market research, and client relationship management. Demonstrates expertise in negotiating leases, building client relationships, and delivering customer service excellence. Adept at leveraging market knowledge to drive informed decisions and ensure time-efficient solutions. Committed to fostering long-term client satisfaction while contributing to organisational success.
Overview
2
2
years of professional experience
Work History
Property Manager
DJ Alexander
Glasgow, Glasgow City
06.2024 - 03.2025
- Oversaw rent collection to ensure consistent cash flow for property owners.
- Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
- Implemented cost-effective maintenance plans leading to preservation of property value over time.
- Organised regular meetings with property owners regarding updates or concerns related to their investments.
Building Consultancy Administaror
Workman LLP
Birmingham, West Midlands
01.2023 - 03.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Call centre service agent
The Pharmarcist Defence Association
Birmingham, West Midlands
01.2023 - 11.2023
- Provided comprehensive product information for Insurance packages for pharmacists.
- Managed high-volume inbound calls whilst maintaining superior customer service standards.
- Facilitated regular training sessions, leading to enhanced agent performance and knowledge expansion.
- Assisted in dispute resolution for improved client relationships.
Education
Certificate of Higher Education - Business Tourism Management
University of Wolverhampton
West Midlands 09/2019 - 06/2021
Skills
- Residential lettings
- Market knowledgeability
- Negotiating leases
- Client relationship building
- Time efficiency
- Customer service excellence
- Market research
- Client Relationship Management
Affiliations
- My hobbies & Interest would include, Fashion, Fitness & Creating Digital Products.
Timeline
Property Manager
DJ Alexander
06.2024 - 03.2025
Building Consultancy Administaror
Workman LLP
01.2023 - 03.2024
Call centre service agent
The Pharmarcist Defence Association
01.2023 - 11.2023
Certificate of Higher Education - Business Tourism Management
University of Wolverhampton
09/2019 - 06/2021
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