Leona Crawford
Paisley,Renfrewshire
Summary
I am a Dedicated professional with a strong foundation in Home care and disability support, complemented by excellent verbal and written communication skills. I have vast experience within customer service and ensure high-quality support for individuals in need. Committed to enhancing the well-being of those served, with a focus on empathetic and effective care delivery.
I am an Organised and dependable self employed Cleaner with over 4 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Always Staying Motivated.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Self employed Cleaner
Self Employed
Paisley, Renfrewshire
04.2026 - Current
- Seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Secured premises at end of my shift, ensuring safety of all areas.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Worked quickly to complete cleaning within allotted timeframes.
Laundry assistant
Kingsley Care Home
Paisley, Renfrewshire
09.2024 - 04.2025
- I Maintained high standards of cleanliness by ensuring all laundry was thoroughly washed and dried.
- Adhered to safety regulations whilst operating machinery, reducing workplace accidents significantly.
- Assisted in the smooth running of operations by maintaining stock levels of laundry supplies.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens across different departments.
- Followed established protocols for dealing with stained or soiled clothing, achieving satisfactory outcomes consistently.
Domestic housekeeper
HC One care home
Paisley, Renfrewshire
09.2023 - 09.2024
- I Upheld high standards of hygiene in kitchen and bathroom areas to ensure health safety for the residents of the care home.
- Carried out deep cleaning tasks such as carpet shampooing and upholstery cleaning quarterly.
- Demonstrated proficiency in all areas of domestic cleaning tasks.
- I Exhibited strong time management skills to complete all tasks efficiently within set deadlines.
Hotel receptionist
Holiday Inn Glasgow Airport
Paisley, Renfrewshire
10.2020 - 01.2024
- I Responded promptly to customer queries, ensuring an enjoyable stay.
- Ensured smooth check-out process by promptly settling bills and confirming future bookings if required.
- Managed room availability charts to ensure zero overbooking.
- Processed payments accurately, guaranteeing smooth transactions for guests.
- Facilitated easy communication with non-English speaking guests using translation skills when necessary.
- Greeted and checked-in guests promptly and professionally.
- Reconciled floats and administered petty cash systems.
- Reduced wait times with high-speed processing of reservations.
- Handled telephone enquiries professionally, delivering accurate information about the hotel and its services.
- Conducted room inspections regularly for maintaining high cleanliness standards in collaboration with housekeeping staff.
Education
Certificate of Higher Education - Business Accounting
West College Scotland
Paisley, Renfrewshire 08.2025 - 06.2026
Certificate of Higher Education - Social Science
James watt college
Greenock, Inverclyde 08.2009 - 08.2010
Scottish Qualifications Certificate - Chemical Training, Fire Training, Housekeeping Training.
HC one Training
Paisley, Renfrewshire 09.2023 -
Skills
- Excellent verbal and written communication skills
- Palliative care knowledge
- Compassionate caregiving
- Disability support experience
- Mental health understanding
- Cleaning at a High Standard
- Business Cleaning Experience
Timeline
Self employed Cleaner
Self Employed
04.2026 - Current
Certificate of Higher Education - Business Accounting
West College Scotland
08.2025 - 06.2026
Laundry assistant
Kingsley Care Home
09.2024 - 04.2025
Domestic housekeeper
HC One care home
09.2023 - 09.2024
Scottish Qualifications Certificate - Chemical Training, Fire Training, Housekeeping Training.
HC one Training
09.2023 -
Hotel receptionist
Holiday Inn Glasgow Airport
10.2020 - 01.2024
Certificate of Higher Education - Social Science
James watt college
08.2009 - 08.2010