Leon Stoneman
Lingwood, Norwich,Norfolk
Summary
Confident in assisting customers and driving sales, bringing excellent communication and problem-solving skills to role. Adept at building rapport with clients and providing tailored solutions to meet their needs. Aim to contribute to increased customer satisfaction and sales growth.
Creative professional with focus on character concept design. Specialises in bringing unique characters to life through blend of traditional drawing skills and digital techniques. Delivers detailed and imaginative artwork that enhances storytelling and visual engagement.
Overview
7
7
years of professional experience
Work history
Solutions Sales Advisor
Halfords
Norwich, Norfolk
03.2024 - Current
- Maintained clean, organised retail environment to enhance shopping experience.
- Coordinated special events promoting new product lines.
- Provided customers with price information and handled financial transactions.
- Delivered excellent customer service by addressing and resolving queries.
- Worked extended hours during holiday season managing high customer footfall.
- Demonstrated product features and functions to engage potential customers.
- Suggested suitable products to customers for enhanced shopping experience.
- Displayed energy and enthusiasm in fast-paced environment.
Retail Assistant
SPAR
Lingwood, Norfolk
11.2021 - 08.2022
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Helped in the setup of special events and promotional activities within the store.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Delivered excellent customer service by answering queries and providing product information.
- Tagged products quickly and accurately with price tags and stickers.
- Maintained clean shop floor, promoting a welcoming environment.
- Boosted sales through suggestive selling techniques.
Kitchen porter
Shoulder of Mutton
Strumpshaw, Norfolk
07.2019 - 07.2021
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Collected, washed and sanitised dishes and cooking utensils.
- Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
- Organised ingredients for planned dishes and associated garnishes.
- Assisted chefs in food preparation for efficient meal service.
Retail assistant
WHSmith
Norwich, Norfolk
06.2018 - 03.2019
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Supported team members for improved operational efficiency.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Education
Bachelor of Arts - Games Art and Design
Norwich University of the Arts
Norwich 09/2020 - 06/2024
NVQ Level 3 - Games Technology
Access Creative College
Norwich 09/2018 - 06/2020
GCSE - English Language
Access Creative College
Norwich, Norfolk 09/2017 - 06/2020
NVQ Level 2 - Btech Computing and information Technology
Develop Creative college
Norwich, Norfolk 09/2017 - 06/2018
GCSEs - Art & Graphic design, Maths
Acle Academy
Acle, Norfolk 09/2013 - 06/2017
Skills
- Cross selling techniques
- POS systems knowledge
- Stock management
- Positive communication skills
- Effective problem solving
- Strong team member
- Photoshop expertise
- Digital art
- Creativity and innovation
- Procreate app proficiency
- Microsoft packages
- Adobe InDesign expertise
Affiliations
- 1. Sketching
- 2. Video Games
- 3. Anime & Manga
- 4. Rock Music
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Solutions Sales Advisor
Halfords
03.2024 - Current
Retail Assistant
SPAR
11.2021 - 08.2022
Kitchen porter
Shoulder of Mutton
07.2019 - 07.2021
Retail assistant
WHSmith
06.2018 - 03.2019
Bachelor of Arts - Games Art and Design
Norwich University of the Arts
09/2020 - 06/2024
NVQ Level 3 - Games Technology
Access Creative College
09/2018 - 06/2020
GCSE - English Language
Access Creative College
09/2017 - 06/2020
NVQ Level 2 - Btech Computing and information Technology
Develop Creative college
09/2017 - 06/2018
GCSEs - Art & Graphic design, Maths
Acle Academy
09/2013 - 06/2017
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