KELLY Moore
GORLESTON,United Kingdom
Summary
Worked as a personal assistant for 5 years with no experience to start. I assisted with medication (ordering & dispensing), helped to keep all bills up to date, helped with personal hygiene, domestic duties, assisted with appointments and shopping when required.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Personal assistant
Norfolk County Council
Gorleston-on-Sea, Norfolk
08.2020 - 08.2025
- Offered companionship during social outings, enriched quality of life.
- Handled emergency situations calmly, ensured patient safety at all times.
- Built strong relationships to foster trust and emotional support.
- Transporting clients to and from appointments facilitated access to necessary services.
- Provided assistance for daily activities, resulting in increased independence.
- Assisted with shopping errands; ensured availability of essential items at all times.
- Enhanced wellbeing by preparing healthy meals and ensuring medication was taken on schedule.
- Delivered personalised care tailored to individual needs, enhanced comfort level.
- Assisted with personal hygiene tasks to maintain cleanliness and dignity.
- Managed household chores, created a clean and organised living environment.
- Cared for wounds and pressure sores to prevent infection.
Sales assistant
J&K Secondhand Trading
Gorleston-on-Sea, Norfolk
05.2021 - 04.2024
- Assisted customers with product selection for optimal satisfaction.
- Improved customer service by efficiently handling queries and complaints.
- Utilised excellent communication skills to provide detailed product information.
- Built strong relationships with regular customers for repeat business.
- Managed till operations smoothly, reducing waiting time for customers.
Education
GCSEs - Maths B
Merrill College
DerbyGCSEs - English B
Merrill College
DerbyGCSEs - Science C
Merrill College
DErbyGCSEs - Business Studies C
Merrill College
DerbyGCSEs - Child Care B
Merrill College
DerbyGCSEs - Art C
Merrill College
DerbySkills
- Empathetic listening
- Confidentiality maintenance
- Using lifting equipment
- Adaptable to patient needs
- Refund issuing
- Digital cash register operation
- Dependability and reliability
- Patience and composure
Certification
DBS Certificate
Timeline
Sales assistant
J&K Secondhand Trading
05.2021 - 04.2024
Personal assistant
Norfolk County Council
08.2020 - 08.2025
GCSEs - Maths B
Merrill College
GCSEs - English B
Merrill College
GCSEs - Science C
Merrill College
GCSEs - Business Studies C
Merrill College
GCSEs - Child Care B
Merrill College
GCSEs - Art C
Merrill College
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