Leo Watts

I am a highly organised, self-motivated, and adaptable individual with strong time management, leadership, and problem solving skills. I thrive in fast-paced environments and take pride in maintaining high standards of customer service while managing operational responsibilities. My experience in management has strengthened my ability to lead teams, resolve escalated customer complaints, oversee site performance, and support delivery of one of the company's largest swim programmes. I have also developed strong commercial awareness through supporting sales targets and contributing to overall business performance. My background in customer service has enhanced my capability to remain patient, confident, and professional when handling complex situations, always striving to deliver positive outcomes and exceed expectations. I am a quick learner with excellent attention to detail, capable of making informed decisions under pressure while maintaining ultimate efficiency. Sports have played a major role in shaping discipline, resilience, teamwork and leadership from a young age, having captained both high level football and rugby teams and competing in high level combat sports. All these are qualities which I continue to apply both in personal and professional settings. I am driven by continuous improvement and eager to take on new challenges, bring enthusiasm, a strong with ethic, and a proactive approach to every opportunity.