AKSHAY KAMMANGHATTIL VARIJAKSHAN
London
Summary
Accomplished professional specializing in customer retention strategies and business administration. Expertise in Microsoft Office, Google Workspace, and point-of-sale systems. Proven abilities in budget management, supply chain management, and operations management, with a strong record in staff leadership and project management. Focused on driving organizational success through effective inventory control and operational efficiency.
Overview
4
4
years of professional experience
3941
3941
years of post-secondary education
Work history
Duty manager
BrewDog
London
01.2025 - Current
- Established strong relationships with suppliers through regular communication.
- Ensured prompt resolution of issues, enhancing customer satisfaction.
- Assisted in budgeting and forecasting to maintain cost-effectiveness.
- Maintained cleanliness standards, garnering positive feedback from customers.
- Enforced health and safety regulations to promote a safe working environment.
- Managed cash floats and executed secure banking procedures.
- Facilitated team meetings to encourage open communication and collaboration.
- Coordinated recruitment and training strategies to develop an efficient administrative team.
Key holder
BrewDog
London
09.2023 - 01.2025
- Resolved escalated customer issues swiftly, ensuring optimal outcomes.
- Maximised sales by recommending additional products that met customer needs.
- Streamlined checkout process to enhance customer satisfaction rates.
- Regularly organised stock inventories to maintain product availability.
- Planned logistics for safe transportation, storage, and sale of goods.
- Managed stock levels within minimum and maximum thresholds to optimise financial resources.
Business development executive
Jyothi enterprise
India
04.2021 - 02.2022
- Streamlined internal and external communications, optimising workflow processes.
- Drove process improvements to enhance team productivity and efficiency.
- Conducted extensive market research to identify emerging trends and opportunities.
- Analysed competitor activities, delivering insights into market dynamics and positioning strategies.
Education
Master of Science - Supply chain management
Anglia Ruskin University
United Kingdom 01/2023 - 05/2024
Bachelor of Business Administration - Finance
University of calicut
India 08/2018 - 03/2023
Skills
- Customer retention strategies
- Business administration
- Microsoft Office and Google Workspace proficiency
- Point-of-sale systems
- Budget management
- Supply chain management
- Operations management
- Staff leadership
- Project management
- Inventory control
- Staff rota management
- Health and Safety Compliance
- Customer Service
- Leadership skills
- Logistical planning
Accomplishments
- Awarded employee of the year in Brewdog Paddington(2024)
- Awarded top employee who holds most five star reviews (2023, 2024)
Languages
English
Fluent
Malayalam
Native
Tamil
Fluent
Spanish
Elementary
REFERENCE
- Assistant manager -Brewdog paddington
gavin.joseph@brewdog.com
Timeline
Duty manager
BrewDog
01.2025 - Current
Key holder
BrewDog
09.2023 - 01.2025
Business development executive
Jyothi enterprise
04.2021 - 02.2022
Master of Science - Supply chain management
Anglia Ruskin University
01/2023 - 05/2024
Bachelor of Business Administration - Finance
University of calicut
08/2018 - 03/2023
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