Leo Emmanuel
Kettering,United Kingdom
Summary
A highly skilled professional with expertise in written and verbal communication, computer skills, and training & development. Demonstrates excellence in multitasking, learning & adaptability, and teamwork & leadership. Proven ability to manage independently under pressure with strong stress resilience and technical troubleshooting capabilities. Adept at operational supervision, recruitment processes, evidence collection, incident reporting, and police patrol operations. Proficient in Microsoft Office and knowledgeable of ISO standards. Committed to maintaining professional ethics integrity while pursuing opportunities for growth in leadership roles.
Experienced professional with focus on administrative and operational support. Delivers streamlined processes and enhanced organisational efficiency through strong analytical and problem-solving skills. Committed to fostering collaborative environments and ensuring compliance with all regulations and standards.
Offering strong foundation in organisational skills, communication, and problem-solving. Knowledgeable about collaborating with teams and managing multiple tasks under pressure. Ready to use and develop these skills in Crewing role.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Sterile services technician
Kettering General Hospital
Kettering, Northamptonshire
2023.09 - Current
- Conducted timely equipment inspections, ensuring readiness for surgical procedures at all times.
- Delivered exceptional customer service whilst handling queries from medical personnel.
- Carried out quality assurance tests to ensure effectiveness of sterile services provided.
- Managed inventory levels, reducing waste and cutting costs effectively.
- Ensured patient safety by adhering to strict sterilisation protocols.
- Performed regular audits, resulting in consistent compliance with health regulations.
- Coordinated effectively with healthcare providers, streamlining communication channels.
- Provided technical support to theatre teams for smooth surgical operations.
- Executed daily cleaning tasks, maintaining a pristine work environment.
- Organised resources for efficient shift operation and minimal downtime.
- Achieved high cleanliness standards with thorough decontamination processes.
- Utilised advanced sterilisation machinery proficiently, enhancing workflow speed significantly.
- Improved department efficiency through meticulous equipment maintenance.
- Maintained comprehensive records, facilitating seamless tracking of sterilised equipment.
- Fostered team collaboration for enhanced productivity and streamlined operations.
- Adhered to health and safety guidelines, minimising risk of contamination and infection spread.
- Implemented corrective actions when necessary, ensuring consistently high service standards.
- Assisted with training new staff members to improve overall team efficiency.
- Liaised regularly with suppliers, ensuring uninterrupted supply of sterilisation materials.
- Disinfected and sterilised reusable medical equipment to eliminate contamination issues.
- Inspected instruments after cleaning to verify conformance with decontamination standards.
- Quality-checked sterilised tools to confirm items were clean, safe and fit for purpose.
- Decontaminated medical devices to exacting standards for reliable health and hygiene standards.
- Reprocessed and repackaged equipment to meet decontamination requirements.
- Sanitised and packaged medical tools and equipment for safe, sterile use.
- Distributed medical devices to relevant departments according to order details.
- Prioritised safe, high-quality patient care through precise, prompt sterile services support.
- Worked flexibly to meet round-the-clock service needs of busy hospital departments.
- Handled and disposed of chemicals safely according to COSHH standards.
- Dismantled and reassembled devices with care and accuracy for excellent safety and reliability.
- Maintained accurate, up-to-date device documentation for compliant records and reliable reference.
- Monitored inventory levels and reordered low-stock items to meet operational demand.
- Tested medical device performance and function, escalating complex issues to eliminate service disruptions.
- Cleaned and sanitised device preparation environments to meet controlled conditions.
- Collaborated with multidisciplinary teams to maintain smooth, professional clinical services.
- Adapted to changing service demands through responsive task planning and implementation.
- Remained physically fit to safely achieve manual lifting and operating requirements.
- Dismantled and reassembled medical equipment to clean and prepare for re-use.
- Cleaned and sterilised instruments to prepare for clinical procedures.
- Coordinated tasks and followed instructions using medical and clinical terminology.
- Assisted clinical professionals as requested during procedures.
Housekeeper
Kettering General Hospital
Kettering, Northamptonshire
2023.02 - 2023.09
- Managed waste disposal effectively for a cleaner environment.
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Maintained high hygiene standards for improved living conditions.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Meticulously vacuumed, dusted and tidied guest rooms.
- Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
- Delivered faultless cleanliness standards and exceptional guest care.
- Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
- Instructed and supervised housekeeping staff to carry out daily tasks.
- Vacuumed, mopped and polished floors to achieve high-quality finishes.
- Cleaned bathrooms with meticulous attention to detail.
- Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.
- Reported damages and breakages, promptly repairing items and arranging replacements.
- Achieved cleaning requirements within allotted timeframes.
- Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.
- Organised storage spaces for attractiveness and ease of use.
- Completed deep cleaning tasks resulting in a germ-free environment.
Warehouse operator
Morrisons
Kettering, Northamptonshire
2022.06 - 2023.01
- Followed all health and safety guidelines, contributing to a safe workplace environment.
- Picked orders accurately, reducing instances of return or exchange.
- Improved warehouse efficiency by maintaining orderly stock locations.
- Assisted in inventory management, ensuring accurate records were kept.
- Met tight deadlines by efficiently processing incoming shipments.
- Stacked pallets, creating an organised storage system.
- Demonstrated dedication to safety with regular equipment checks.
- Handled fragile goods delicately, minimising product damage during transport.
- Updated computer systems with new stock data promptly after receipt of deliveries,.
- Kept clean work areas, promoting better productivity and safety standards.
- Packaged products securely for prevention of damage during transportation process.
- Supported other departments as required; demonstrated flexibility and team spirit.
- Collaborated with team members for smooth warehouse operations.
- Loaded lorries to facilitate prompt delivery schedules.
- Used forklifts for swift movement of heavy items.
- Communicated effectively with supervisors, improving overall workflow.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Completed work following safety rules for best working practices.
- Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
- Sorted materials on warehouse racks and shelves.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Loaded packaged goods on to trucks for shipping.
- Loaded, secured and organised goods into delivery lanes ahead of dispatch.
- Inspected inventory to identify damaged or missing items.
- Secured pallets, cages and stillages in line with health and safety standards.
- Understood and complied with changing safety, quality and production standards.
- Completed and submitted appropriate paperwork in timely manner.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Safely operated forklifts, pump trucks and power pallet trucks to unload, lift and transfer warehouse goods.
Sr. Crewing Coordinator
Saudi Aramco - Jana Marine Service Company LLC
Khobar, Saudi Arabia
2019.01 - 2021.12
- Personnel Administration.
- Conduct initial screening of shortlisted applicants before endorsing to Crew and Operations Manager for final interview.
- Ensure prerequisite of officers and Ratings are meeting ARAMCO standards/STCW 2010 regulations.
- Verification of Crew Qualifications/ Certifications /documentation Prior to Joining as per the flag, company and client requirement.
- Compile crew license, safety trainings, medical vaccinations, verifications, ID proof documents for QA review for ARAMCO submission.
- Communicate with flag authorities to obtain apposite Flag endorsements prior joining of crew.
- Obtain and record provisional approvals, In Kingdom marlins and Final approvals for candidates vetted by ARAMCO QA inspectors.
- Training and Coordination
- Coordinating with Manning Agencies that the recruitment process complies with the client/company requirement and ensure remuneration packages meet company standards.
- Assisting Crewing Manger to identify regulated manning agencies, vendors who are in-line and vetted according to ARAMCO standards.
- Preparing Visa documents, liaising with visa agents for stamping and monitoring renewal and expiries.
- Ensuring that each crew engaged are properly certified by providing regular updates to on-board crew in accordance with the IMO-STCW 2010 amendments.
- Maintaining a pool of qualified officers and crew for immediate deployment in case of emergency/urgency.
- Maintaining updated crew roster and execute timely mobilization/demobilization/transit/accommodation and smooth settling of crew.
- Provide joining induction and ensure crew possess original certificates prior transferring to ARAMCO ports. Liaise with Marine Coordinator, Vessel Master and Port Agents to obtain temporary/coastguard pass, ARAMCO ID’s for assigned vessel embarkation.
- Performance appraisals follow up, record and compile monthly reports for crew retention and promotion plans.
- Maintaining Crew lists of active manning in respect to each vessel.
- Compiling monthly time sheets, update in payroll system (marine based) and coordinate with Financial Department to ensure the crew get paid on time.
- Ensuring that the requirements stipulated in the ISM are properly implemented on board vessels with in-time to DPA/CSO advise.
- Assist Crew Manager with P&I compensation and settlements as per agreed P&I club policies.
- Other crew matters as directed by the Crewing Manager.
- Facilitated cross-departmental meetings for improved collaboration efforts.
- Coordinated project tasks for successful and timely completion.
- Liaised with external parties to ensure seamless project execution.
- Negotiated contracts with suppliers, securing favourable terms.
- Handled administrative tasks, freeing up time for senior staff members.
- Streamlined team communication by implementing effective coordination strategies.
- Collaborated across departments for strategic planning purposes.
- Explored new opportunities whilst maintaining focus on core responsibilities.
- Troubleshot potential problems before escalation, preventing major disruptions.
- Answered phone calls and responded to emails from clients.
- Addressed customer complaints and resolved issues.
- Managed and prioritised varied and busy workload to meet deadlines.
- Planned and coordinated events and activities, maintaining seamless and efficient workflow.
Crewing Administrator
Jesseena Marine Services Pvt Ltd.
Mumbai, India
2015.07 - 2017.11
- Admin assistant.
- Verification of Crew Qualifications/certifications/documentation prior to Joining as per the flag, in accordance with the IMO-STCW 2010 amendments.
- Conduct initial screening of shortlisted applicants and fulfill client requirements as company policy and standards
- Sourcing Suitable CV’S as per client requirement.
- Initial salary negotiation as per client requirements.
- Update crew joining formalities.
- Maintaining crew license, safety trainings, medical vaccinations, verifications, ID proof documents in server.
- Maintaining a pool of qualified officers and crew.
- Maintaining DG Shipping Audit documents.
- Communicate with flag authorities to obtain apposite Flag endorsements prior joining of crew.
- Provide joining induction.
- Updating crew sign-on/off details in DG shipping web portal.
- Arranging Visa/E-ticket/Accommodation/Medical for crew.
- Preparing Visa documents, liaising with visa agents for stamping and monitoring renewal and expiries.
- Other crew matters as directed by the Crewing Manager.
- Increased efficiency of document retrieval with a well-organised filing system.
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Assisted senior administrators to effectively coordinate large-scale events.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Streamlined office operations by implementing efficient administrative procedures.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Coordinated travel arrangements for executives, contributing towards seamless business trips without disruption.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
Education
BBA - Management & Commerce
Mewar University
Rajasthan 2012.06 - 2015.05
Skills
- Decision Making
- Professional ethics integrity
- Working independently under pressure
- Stress resilience
- Technical troubleshooting capabilities
- Leadership excellence
- Operational supervision
- Recruitment and hiring processes
- Evidence collection
- Incident reporting
- Police patrol operations
- Microsoft Office proficiency
- Knowledge of ISO standards
Languages
English - Excellent
Hindi - Excellent
Malayalam - Excellent
Interests
Travel & Photography, Cricket, Fishing, Electronics & Gadgets
Additional information
Hold Right to Work in the UK.
Affiliations
- photography
- walking
- gardening
- cooking
- home improvements
References
References available upon request.
Timeline
Sterile services technician
Kettering General Hospital
2023.09 - Current
Housekeeper
Kettering General Hospital
2023.02 - 2023.09
Warehouse operator
Morrisons
2022.06 - 2023.01
Sr. Crewing Coordinator
Saudi Aramco - Jana Marine Service Company LLC
2019.01 - 2021.12
Crewing Administrator
Jesseena Marine Services Pvt Ltd.
2015.07 - 2017.11
BBA - Management & Commerce
Mewar University
2012.06 - 2015.05