MARCEL KONFOR
London
Summary
Highly motivated and passionate hospitality professional with over 12 years of experience in premium bars, 5-star hotels, and high-end restaurants. Currently serving as Bar Manager at Jamie Oliver, with a proven track record of growing revenue, designing seasonal cocktail menus, and leading teams to deliver exceptional guest experiences. Skilled in mixology, cost control, staff training, and luxury customer service. Recognised for excellence through multiple awards and consistent positive guest feedback. Committed to maintaining high standards and continuously developing my craft.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Bar Manager
Jamie Oliver
London
2024.01 - Current
- Lead all bar operations, managing a team to deliver consistent, high-quality service in a busy city-centre restaurant
- Design and launch innovative seasonal cocktail specials and drinks menus, increasing customer engagement and repeat visits
- Successfully grew bar revenue through strategic pricing, upselling techniques, and targeted promotions
- Manage stock ordering, inventory, and waste control to maximise profitability
- Train staff in mixology, product knowledge, responsible service, and upselling to improve performance
- Ensure full compliance with licensing laws, health & safety regulations, and food safety standardss
- Promoted special offers and events via social media platforms boosting brand visibility.
- Developed cocktail menus, resulting in increased beverage sales.
Server / Bar Attendant / Bar Supervisor/Cashier
Vault Bar, JW Marriott Marquis
Dubai
2017.01 - 2023.01
- Delivered premium service in a luxury cocktail bar and cigar lounge
- Completed advanced wine master training and professional mixology development over 2 years
- Received Star of the Month awards and standing ovations from guests for outstanding service
- Earned consistent positive feedback via TripAdvisor
- Prepared alcoholic and non-alcoholic beverages to international standards
- Processed payments accurately and managed inventory and stock checks
- Delivered short training sessions to colleagues on upselling and product knowledge
- One of the world’s tallest 5-star hotels
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Server / Bartender
Kempinski Hotel
Dubai
2014.01 - 2016.02
- Prepared a full range of premium beverages with attention to quality and presentation
- Assessed guest preferences and provided personalised recommendations
- Planned and presented cost-effective bar menus to drive sales and increase revenue
- Maintained high standards of hygiene and guest satisfaction at all times
Education
A-Level Certificate -
GTHS College
Bamenda, Cameroon2010-09
CAP Technical Diploma - CHEMESTORY
GTHS College
Bamenda, Cameroon 2001.04 -
GCSE Certificate -
GTHS College
Bamenda, Cameroon2011-10
Skills
Bar Management & Operations: Team leadership, daily service management, stock/inventory control, cost reduction, licensing compliance, health & safety (HACCP)
Mixology & Menu Development: Seasonal cocktail creation, menu design, wine/spirits knowledge, training in vodka, whisky, and cigar service
Sales & Revenue Growth: Strategic upselling, menu optimisation, promotions, cost-effective menu planning
Knowledge of hygiene standards
Technical: Proficient in Microsoft Office, POS systems, cash handling
Event coordination
Venue promotion techniques
Service and Communication: Luxury guest care, conflict resolution, multilingual service, training delivery
Cocktail creation proficiency
Certification
- Food & Beverage Professional Certification
- Bar Professional Certification
- Wine Appreciation Short Course
- Whiskey Knowledge Short Course Award
- Davidoff Cigar Service Training
- Kettle One Vodka Specialist Training
- Basic Food Safety & HACCP Awareness Training
- Multiple Appreciation Awards for Outstanding Performance
- TripAdvisor Excellence Award for Guest Service
LANGUAGES
English – Fluent
French – Fluent
REFERENCES
Available upon request
HOBBIES
Football, Socializing, Hunting, Cooking
Timeline
Bar Manager
Jamie Oliver
2024.01 - Current
Server / Bar Attendant / Bar Supervisor/Cashier
Vault Bar, JW Marriott Marquis
2017.01 - 2023.01
Server / Bartender
Kempinski Hotel
2014.01 - 2016.02
CAP Technical Diploma - CHEMESTORY
GTHS College
2001.04 -
A-Level Certificate -
GTHS College
GCSE Certificate -
GTHS College