Summary
Overview
Work History
Education
Skills
Timeline
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Lemari- Marie Komuhendo

Surrey

Summary

Driven professional currently studying towards my level 3 National diploma in Business with a background in sales, customer service across retail industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to be in the quantity surveying/ property industry.

Overview

2
2
years of professional experience

Work History

Store assistant

Holland & Barrett
Sutton , Surrey
05.2022 - Current
  • Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
  • Promptly identified and retrieved items in stock room to maximise sales opportunities.
  • Maintained spotless store presentation through regular cleaning, organising and tidying.
  • Assisted customers with product selection, recommending associated items to increase transaction value.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Increased sales by 10%

Crew member

McDonald’s
Sutton , Surrey
11.2021 - 04.2022
  • Operated cash register to take payments and process orders.
  • Flexibly took on various roles to support workflow.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
  • Trained in food safety and hygiene practices.
  • Prepared food and beverages within target timeframes.
  • Prepared products following restaurant portion and presentation standards.
  • Ran orders from kitchen to dining areas.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Maximised restaurant cleanliness and accessibility.
  • Increase customer satisfaction by 50%

Education

GCSEs - Mathematics

South Thames College
Morden
06.2023

GCSEs - Business

South Thames College
Morden
07.2022

GCSEs -

Thomas More Catholic School
Purely
06.2021

Skills

  • Strong communication skills – both written and verbal
  • Conclusive interpersonal skills – including ability to build and develop relationships
  • Analytical thinking and creative approach to problem solving
  • Ability to accept criticism and work well under pressure
  • Time management and organisation

Timeline

Store assistant

Holland & Barrett
05.2022 - Current

Crew member

McDonald’s
11.2021 - 04.2022

GCSEs - Mathematics

South Thames College

GCSEs - Business

South Thames College

GCSEs -

Thomas More Catholic School

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Lemari- Marie Komuhendo