Leila Johnson
Leicester,Leicestershire
Summary
I am currently working in Greggs as a team member, I have been here at this job role since 2023. During my time here I have developed a lot of confidence and more knowledge being in a working environment . I have over 2 years experience working around many different customers and colleagues. I have overcome many challenges during this role but never failed to continue being professional and came out of them a lot stronger! My strongest skills are, customer service, teamwork, communication, problem solving, creativity, attention to detail and many more! I am looking for a small variety of job roles that is different to working around a food environment on a day to day basis. The job roles I am looking for are cleaning, housekeeping, receptionist, retail (cashier).
Overview
1
1
Certification
Work history
Team member
Greggs
Leicester , Leicestershire
08.2025 - Current
- Handled difficult customers, resulting in conflict resolution.
- Maintained high standards of food hygiene, securing customer trust.
- Ensured workplace cleanliness with regular maintenance tasks.
- Displayed teamwork skills to improve overall productivity.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Made sure customers received the perfect customer service that is expected.
Education
NVQ Level 2 - Hairdressing
Heart Of England Training
Leicester 11.2024 -
Skills
- Risk assessment procedures
- Telephone operation
- Ordering office supplies
- Good judgement
- Basic bookkeeping
- Front desk security protocols
- Positive outlook
- Reception area maintenance
- Meeting room preparation
- Billing experience
- Flexible
- Customer Service
- Attention to Detail
- Knowledge of cleaning solutions
- Commercial product use
- Confidentiality assurance
- Equipment handling
- Precision cleaning
- Cash drawer balancing
Languages
English
Beginner
Certification
Trainings for allergens, customers service, health and safety.
Timeline
Team member
Greggs
08.2025 - Current
NVQ Level 2 - Hairdressing
Heart Of England Training
11.2024 -
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