Leighanne Alterado
Livingston
Summary
Reliable, outgoing, trustworthy, hardworking and an accomplished individual who does great
under pressure. Friendly and approachable individual with excellent communication skills. Diligent and determined to ensure all tasks are completed at a high standard. Enjoys having something to
aim for and committed to helping people out whenever possible.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Babysitter
Wallstedt Family
Uphall
01.2023 - 05.2025
- Established solid relationships with the children and their parent.
- Assisted in developing reading skills through storytelling sessions promoting love for books among kids.
- Maintained healthy eating habits by preparing nutritious meals and snacks.
- Managed children's day-to-day schedule including school, play dates, appointments, bedtime routines to keep life orderly.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Received positive feedback from parents due to exceptional babysitting service provided consistently.
- Handled emergencies efficiently whilst maintaining composure leading to minimal disruption or distress.
Barista
HiTea
Livingston
05.2022 - 06.2022
- Effectively noting orders to ensure accuracy and minimising issues.
- Prioritised health and safety tasks to lower risk of accident during high footfall times.
- Presented a positive and friendly attitude to ensure customer comfort and increase potential for repeat business.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Collaborated with team members during busy periods improving workflow efficiency.
- Ensured customer satisfaction by providing top-quality beverages.
- Delivered exceptional service to customers for their enjoyment and comfort.
Waitress
Dante's Restaurant
Bathgate
08.2020 - 09.2020
- Multitasking effectively during peak hours to help with team work load pressures.
- Managed table settings for enhanced dining experience.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Enhanced guest satisfaction through attentive and prompt service.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
Parents Evening Helper
St Margaret's Academy
10.2019 - 10.2019
- Supported other staff members, fostering a collaborative work environment.
- Ensured safety precautions at all times to minimise accidents.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Directed guests to correct seating locations.
- Assisted patrons with locating restrooms and concession stands.
Sports Day Helper
St. Andrew's Primary School
10.2019 - 10.2019
- Communicated effectively with fellow helpers to ensure everything was safely read for the children.
- Assessing situations quickly and making sure any complaints are dealt with in a timely manner and professionally.
- Adhered to health and safety guidelines strictly whilst performing duties.
- Enhanced team productivity by promptly completing assigned tasks.
- Managed waste disposal properly, promoting a cleaner and safer environment.
- Communicated effectively with colleagues for better coordination of tasks.
S1 Buddy
St Margaret's Academy
04.2017 - 04.2018
- Showed compassion whilst communicating with students to ensure their knowledge on the school system; as well as feeling comfortable and supported.
- Working with team members, ensured all parents had access to school leaflets.
- Provided friendly conversation with parents to ensure they were comfortable and to uphold the reputation of the school.
Education
A-Levels - A-Level Qualifications
St Margaret's Academy
Livingston, West Lothian 08.2018 - 07.2020
NVQ Level 3 - Engineering
West Lothian College
Livingston, West Lothian 08.2017 - 08.2018
GCSEs - GCSEs Qualifications
St Margaret's Academy
Livingston 08.2015 - 07.2018
Skills
- CUSTOMER SERVICES
- VERBAL COMMUNICATION
- PROBLEM SOLVING
- DIARY MANAGEMENT
- ACTIVE LISTENING
- CRITICAL THINKING
- TIME MANAGEMENT
- ATTENTION TO DETAIL
References
- Louise Wallstedt, Police Officer
louise.wallstedt@hotmail.com
07474 681057
- Jessica Gatdula, Owner of Dante's Restaurant,
Contact@dantesbathgate.co.uk
07883 647390
- Lisa McKeown, Religious, Moral and Philosophical Teacher
lisa.mckeown@westlothian.org.uk
01506 491704
Timeline
Babysitter
Wallstedt Family
01.2023 - 05.2025
Barista
HiTea
05.2022 - 06.2022
Waitress
Dante's Restaurant
08.2020 - 09.2020
Parents Evening Helper
St Margaret's Academy
10.2019 - 10.2019
Sports Day Helper
St. Andrew's Primary School
10.2019 - 10.2019
A-Levels - A-Level Qualifications
St Margaret's Academy
08.2018 - 07.2020
NVQ Level 3 - Engineering
West Lothian College
08.2017 - 08.2018
S1 Buddy
St Margaret's Academy
04.2017 - 04.2018
GCSEs - GCSEs Qualifications
St Margaret's Academy
08.2015 - 07.2018
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