Lee Todd
Manchester,United Kingdom
Summary
Accomplished professional with a focus on competitor benchmarking and key account management. Demonstrated expertise in technical sales and direct sales methodologies, alongside advanced skills in MS Office Suite and CRM systems. Successful in leading teams, developing business strategies, implementing SOPs, and negotiating contracts. Strong project management skills with an emphasis on profit and loss management to foster business growth and meet strategic goals.
Overview
35
35
years of professional experience
9
9
years of post-secondary education
Work history
Sales director
ISS Engineering Group Ltd
Heywood, Manchester
2019.02 - Current
- Enhanced customer satisfaction through proactive client interactions.
- Supported development of strategic sales initiatives to improve market visibility.
- Assisted in building partnerships within the industry to expand business outreach.
- Targeted new markets to drive revenue growth.
- Ensured compliance with regulations in all commercial activities to uphold corporate integrity.
- Aided in delivering effective sales presentations, resulting in securing valuable contracts.
- Identified potential business opportunities to contribute to company expansion.
- Cultivated relationships with key clients to support long-term growth.
- Facilitated trust-based relationships to aid in deal closures.
- Generated leads and opportunities to increase revenue.
- Maintained communication with customers throughout sales and pre-delivery processes.
Production and sales Director
Industrial Spray Solutions Limited
Manchester
2008.11 - 2019.02
- Built strong relationships with key clients for long-term business growth.
- Elevated customer satisfaction levels with proactive client management.
- Championed staff training programmes, enhancing overall team competency.
- Achieved revenue growth by targeting untapped markets.
- Allocated teams, materials and calendar space for individual projects.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Analysed industry and competitor trends to enhance sales strategy.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Installation / project director
ISS Site Services Ltd
Manchester / National
2003.06 - 2008.11
- Assisted in streamlining communication processes to enhance team collaboration.
- Supported cross-functional teams to increase productivity levels.
- Coordinated with various departments to ensure smooth workflow.
- Ensured timely completion with strict adherence to deadlines.
- Conducted rigorous risk assessments, mitigated potential issues.
- Negotiated with suppliers to reduce costs.
- Achieved high client satisfaction through consistent delivery and communication.
- Delivered exceptional service to clients, maintaining relationships for future business opportunities.
Production Director
Industrial Finishing Plant Limited
Rochdale
1998.09 - 2003.06
- Supported adherence to health and safety regulations ensuring safe workplace conditions.
- Assisted in optimising machinery utilisation to enhance output levels.
- Encouraged continuous improvement initiatives to promote efficiency across teams.
- Reviewed staff performance regularly to provide constructive feedback for development opportunities.
Work shop manager
Fairfield Engineering Ltd
Westhoughton
1996.01 - 1998.09
- Assisted in improving workshop operations through effective process implementation.
- Supported management of equipment inventory to reduce wastage and costs.
- Encouraged staff development by creating a culture of continuous learning.
- Facilitated team training sessions to enhance skill sets.
Skilled Sheetmetal Worker
Juna Industrial Limited
Whitefield , Manchester
1993.02 - 1995.12
- Met project deadlines through diligent time management practices.
- Complied with all health and safety regulations for worker welfare.
- Ensured adherence to safety protocols for a safe working environment.
Skilled Sheetmetal worker
Wren Metal Co Ltd
Chadderton , Oldham
1992.01 - 1993.02
- Assisted in boosting productivity through task delegation and oversight.
- Helped reduce waste by managing resources effectively.
- Supported customer satisfaction by addressing concerns promptly and courteously.
- Ensured workspace remained clean and organised to promote efficiency.
Skilled Sheet Metalworker
Burwell Group
Sydney, Australia
1990.11 - 1991.12
- Achieved desired shapes with meticulous manual labour.
- Fulfilled customer orders by fabricating custom metal components per specifications provided.
- Welded various types of metals, resulting in durable structures.
Education
GCSEs - English, Mathematics, Geography, Biology, Physics.
Moorclose High School
Middleton, Manchester 1981.09 - 1986.05
Certificate of Higher Education - Sheetmetal and fabrication
City & Guilds of London Institute
Oldham 1986.09 - 1990.09
Skills
- Competitor benchmarking
- Key account handling
- Influential networking
- Technical sales understanding
- Direct sales techniques
- MS office suite proficiency
- Team Leadership
- Business development
- SOP implementation
- Contract negotiation
- CRM Software proficiency
- Profit and loss understanding
- Project Management
Timeline
Sales director
ISS Engineering Group Ltd
2019.02 - Current
Production and sales Director
Industrial Spray Solutions Limited
2008.11 - 2019.02
Installation / project director
ISS Site Services Ltd
2003.06 - 2008.11
Production Director
Industrial Finishing Plant Limited
1998.09 - 2003.06
Work shop manager
Fairfield Engineering Ltd
1996.01 - 1998.09
Skilled Sheetmetal Worker
Juna Industrial Limited
1993.02 - 1995.12
Skilled Sheetmetal worker
Wren Metal Co Ltd
1992.01 - 1993.02
Skilled Sheet Metalworker
Burwell Group
1990.11 - 1991.12
Certificate of Higher Education - Sheetmetal and fabrication
City & Guilds of London Institute
1986.09 - 1990.09
GCSEs - English, Mathematics, Geography, Biology, Physics.
Moorclose High School
1981.09 - 1986.05