Lee Hill

Key Responsibilities & Achievements:

• Standardised and improved deployment processes for mobile and web solutions including CWP, TIPS Customer Portal, Repairs Gateway, Outbound Comms (Email/Printing/SMS) & MFA Single Signon security.
• Assisted in implementing several cloud migration projects (“lift and shift”) for key products, ensuring successful transitions to AWS and Azure environments.
• Executed weekend emergency disaster recovery migration, transferring compromised on-premise infrastructure to equivalent AWS environments ensuring minimal downtime and business continuity.
• Managed out of hours upgrades and deployments.
• Maintained accurate technical documentation to support ongoing operations and training.
• Developed external interface integration for ActiveH desktop using VB.NET & VB6.

Skills: VB.NET | VB6 | Internet Information Services (IIS) | SQL Server | AWS | Azure | Confluence | Jira Service Desk | ISO 9001 QA Methodologies

Part-time consultancy, support and development for the Headway Land Charges system as the customers transitioned to Arcus Global's products.

Key Responsibilities & Achievements:

• Implemented major system modifications driven by legislative changes, maintaining product reliability and regulatory compliance.
• Provided remote software and technical support.

Skills: Technical & Product Support | VB6 | Microsoft SQL Server | Regulatory Compliance

Key Responsibilities & Achievements:

• Directed full software enhancement lifecycles to build and maintain robust Local Land Charges systems ensuring adherence to ISO 9001 quality standards.
• Integrated Geographic Information Systems (GIS) to enhance data accuracy and reporting capabilities.
• Coordinated cross-functional teams and provided training and technical support to end users.
• Collaborated closely with sales and client teams to align product features with market needs and regulatory requirements.

Skills: VB5 | VB6 | VB.NET | Microsoft SQL Server | GIS | ISO 9001 | Business analysis

Key Responsibilities & Achievements:

• Directed software adaptation and development of EPOS/EFTPOS systems, delivering tailored features that improved retail operations.
• Worked closely on transitioning from MS Access to Microsoft SQL Server.
• Acted as technical liaison between development teams and business stakeholders.
• Supported QA and customer support teams to maintain system stability and user satisfaction.

Skills: VB5 | VB6 | VB.NET | Microsoft SQL Server

Key Responsibilities & Achievements:

• Managed a team of Visual Basic developers, providing technical leadership and ensuring timely product delivery.
• Senior Analyst Programmer for core EPOS/EFTPOS projects.
• Oversaw quality assurance, technical support, and ongoing product enhancement.

Skills: Business Analysis | VB6 | Microsoft SQL Server | Access | Novell NetWare | Quality Assurance | Technical Support

Key Responsibilities & Achievements:

• Developed, and maintained Simplex Bookkeeping software for small retailers.
• Developed RS232 MODEM based remote ordering system using PSION PDA Organisers, streamlining order processing.
• Led final project to integrate internal systems with OMRON and RACAL cash register networks.

Skills: MS-DOS | CP/M | MS BASIC | Turbo C | RS232 Communication | Novell NetWare