Lee Henry
Birmingham,West Midlands
Summary
Dedicated healthcare professional with expertise in using medical software and delivering health education. Proficient in communicating with non-verbal patients and implementing infection control practices. Skilled in nutrition monitoring, patient observations, and providing personal care assistance. Knowledgeable about NHS systems and adept at comforting distressed patients. Committed to enhancing patient care through first aid and basic life support skills, with a focus on improving overall patient well-being.
Overview
11
11
years of professional experience
19
19
years of post-secondary education
Work history
Health Care Support Worker
NHS Black Country Healthcare Trust
West Bromwich, Sandwell
07.2025 - Current
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- Supported the implementation of care plans tailored to individual patient needs.
- Facilitated social activities for patients, boosting morale and wellbeing.
- Maintained a clean, safe environment for all patients.
- Practised infection control standards to maintain patient health and safety.
- Worked closely with multidisciplinary team to deliver holistic care.
- Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
- Provided emotional support for patients and their families during difficult times.
- Helped elderly residents with basic living skills such as dressing and feeding themselves.
- Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Assisted in mobility exercises to enhance physical strength and recovery of patients.
- Provided companionship and emotional support to distressed or lonely residents.
- Documented patient observations accurately for healthcare team's reference.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Assistant Carpenter
Joes Boards
Stratford-upon-Avon, Warwickshire
01.2016 - 01.2018
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Displayed energy and enthusiasm in fast-paced environment.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Oversaw daily operations to achieve high productivity levels.
Food Production Worker
Mcdonalds
Birmingham, West Midlands
08.2014 - 11.2015
- Loaded and unloaded delivery vehicles promptly, facilitating smooth supply chain operations.
- Monitored temperature controls whilst cooking, ensuring proper food preparation practices were followed.
- Improved product quality by consistently adhering to strict hygiene standards.
- Packaged finished products for distribution, enhancing customer satisfaction.
- Adhered to food handling procedures, contributing towards zero contamination incidents.
- Streamlined workflow with effective allocation of tasks amongst team members.
- Performed regular maintenance checks on machinery, leading to increased longevity of equipment use.
Education
GCSEs - Maths
St Thomas Aquinas Catholic School
Birmingham 09.2002 - 06.2008
GCSEs - English
St Thomas Aquinas Catholic School
Birmingham 09.2002 - 06.2008
GCSEs - Physical Education
St Thomas Aquinas Catholic School
Birmingham 09.2002 - 06.2008
City and Guilds - Plastering , Bricklaying and Carpentry
Nacro College
Birmingham 09.2012 - 06.2014
Skills
- Use of medical software
- Health education delivery
- Communicating with non-verbal patients
- Infection control practices
- Nutrition monitoring
- Knowledge of nhs systems
- Comforting distressed patients
- Patient observations
- First Aid
- Personal care assistance
- Basic life support
References
References available upon request.
Timeline
Health Care Support Worker
NHS Black Country Healthcare Trust
07.2025 - Current
Assistant Carpenter
Joes Boards
01.2016 - 01.2018
Food Production Worker
Mcdonalds
08.2014 - 11.2015
City and Guilds - Plastering , Bricklaying and Carpentry
Nacro College
09.2012 - 06.2014
GCSEs - Maths
St Thomas Aquinas Catholic School
09.2002 - 06.2008
GCSEs - English
St Thomas Aquinas Catholic School
09.2002 - 06.2008
GCSEs - Physical Education
St Thomas Aquinas Catholic School
09.2002 - 06.2008