Lee Flowers
Bristol,Avon
Summary
Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner.
Flexible Customer Assistant with professional experience delivering outstanding service within high-volume retail environment.
Overview
27
27
years of professional experience
Work history
Customer assistant
Tesco
Bristol, Avon
2022.08 - Current
- Shelf Stacker making sure the shelves are nice and full so customers get the product they came in for.
- Taking in delivery.
- Helping behind tills.
- Providing excellent customer service.
- Making sure the store is clean and tidy.
Night replenishment assistant
Sainsburys
Brisrol, Avon
2020.04 - 2022.08
- Stacking the shelves in a timely manner..
- Helped customers locate products.
- Resolved customer queries to their satisfaction whilst on the shop floor.
Online picker
Sainsburys
Bristol, Avon
2019.04 - 2021.04
- Picked customer’s shopping in a timely manner.
- Made sure the product you picked was of good quality .
Administration assistant
Royal Bank of Scotland
Bristol, Avon
2008.09 - 2012.06
- Worked in the back office of the Investment team.. There were 2 departments which was addition and cash withdraw.
- We had to follow the different t procedures in the correct order.
- Data entering. Scanning documents.
- Dealing with emails.
Receptionist
Premier Inn
Bristol, Avon
2004.03 - 2005.10
- Checking customers into the hotel in a friendly manner.
- Dealing with complaints and resolving them.
- Took telephone bookings for the hotel in a professional and polite manner.
- Making sure reception was always clean and tidy.
- Dealt with payments.
Waitress assistant
The Royal Pub
Dorking, Surrey
2003.02 - 2004.02
- Brought out the food to the customers in a friendly manner.
- Before opening I cleaned the pub and made sure it was nice and clean.
- Washed the dishes and put them nicely away.
- Helped prep the food in the kitchen.
Animal care assistant
Spca
CapeTown, Western Cape
1999.01 - 2003.01
- Worked in the cattery department .
- Gave medicine to those that needed it.
- Conducted routine checks on animals' wellbeing throughout the day.
- Welcomed potential adoptees and listened to what they were looking for in a cat. Helped them choose the right pet for them.
- Did all the paperwork and took payment.
- I dewormed the cats and gave vaccines.
- I helped out at reception.
Education
GCSEs - Admin Course
Cape college
Cape town01.1987
Skills
I am a highly organized person
I take pride in my work
I am always punctual and very reliable
I am a quick learner
I am an excellent team player and I can work well on my own
I am customer focused and go above and beyond to help the customers
I have an excellent telephone manner
Timeline
Customer assistant
Tesco
2022.08 - Current
Night replenishment assistant
Sainsburys
2020.04 - 2022.08
Online picker
Sainsburys
2019.04 - 2021.04
Administration assistant
Royal Bank of Scotland
2008.09 - 2012.06
Receptionist
Premier Inn
2004.03 - 2005.10
Waitress assistant
The Royal Pub
2003.02 - 2004.02
Animal care assistant
Spca
1999.01 - 2003.01
GCSEs - Admin Course
Cape college