Lee Crowther - Edwards
Erith,Bexley
Summary
Experienced logistics professional with a strong focus on safe driving practices and delivery accuracy. Demonstrates comprehensive knowledge of transport laws, traffic regulations, and safety compliance, ensuring efficient multi-drop delivery operations. Skilled in goods vehicle operation, preventative maintenance, and route management, complemented by exceptional customer service and complaint resolution abilities. Adept at logistics planning and database management, with a keen attention to detail in records keeping and vehicle assessment. Committed to enhancing operational efficiency while maintaining high standards of safety procedures understanding.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Delivery driver
SNM Medway ltd
Erith, Bexley
2025.03 - Current
- Resolved customer complaints effectively, restoring trust in the service provided.
- Maintained vehicle cleanliness for a professional appearance.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
Fleet Operations Manager
SNM Medway ltd
Erith, Bexley
2024.02 - 2025.03
- Conducted morning checks on approximately 30 vans to ensure operational readiness.
- Allocated vans to drivers, optimising utilisation and efficiency.
- Monitored daily delivery operations to maintain service standards.
- Addressed driver and customer issues promptly to uphold satisfaction.
- Managed rota and route scheduling to enhance logistical effectiveness.
- Carried out day-to-day duties accurately and efficiently.
- Supported team by demonstrating respect and willingness to help.
Lead driver
SNM Medway Ltd
Erith, Bexley
2023.07 - 2024.03
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Developed strategies for improved performance level across the team.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Increased team cohesion by implementing regular feedback sessions.
Sales assistant
RMS
Rainham, Havering
2022.11 - 2023.06
- Generated shipment invoices, prepared packages and set up deliveries for customers.
- Verified documents and associated records to catch and resolve discrepancies.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Maintained professional communication for smooth workflow.
- Coordinated holiday schedules, minimised disruption in daily work routine.
- Managed incoming calls, facilitated smooth communication flow within the office environment.
- Handled customer queries for improved customer satisfaction.
Delivery driver
GGL logistics ltd
Aylesford, Kent
2021.08 - 2022.11
- Resolved customer complaints effectively, restoring trust in the service provided.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
Education
GCSEs - english, maths and science
Woolwich Polytechnic school for boys
1999.09 - 2004.07
Skills
- Vehicle maintenance awareness
- Records keeping aptitude
- Safety procedures understanding
- Knowledge of transport laws
- Logistics planning knowledge
- Safety compliance
- Preventative maintenance
- Traffic rules and regulations
Certification
Transport Manager CPC
Timeline
Delivery driver
SNM Medway ltd
2025.03 - Current
Fleet Operations Manager
SNM Medway ltd
2024.02 - 2025.03
Lead driver
SNM Medway Ltd
2023.07 - 2024.03
Sales assistant
RMS
2022.11 - 2023.06
Delivery driver
GGL logistics ltd
2021.08 - 2022.11
GCSEs - english, maths and science
Woolwich Polytechnic school for boys
1999.09 - 2004.07