Gurmeet Singh
Coventry,West Midlands
Summary
Punctual and efficient Delivery Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible Driver adept at navigation and efficient, on-time deliveries. Possess comprehensive visual memory and excellent sense of direction.
Customer-orientated Driver maintains thorough and accurate records and notes to keep management informed of delivery progress.
Energetic Delivery Driver focused on maintaining accurate delivery records, recording tracking information and completing driver log and vehicle performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance. Reliable and motivated individual seeking role as Delivery Driver. Possesses strong organisational skills and keen ability to navigate routes efficiently. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational success. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
Work history
Delivery driver
DPD
Leicester, West Midlands
11.2024 - Current
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Assisted in warehouse organisation to streamline packing process.
- Reduced fuel costs with efficient route planning.
- Provided excellent customer service, enhancing company reputation.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Coordinated delivery schedules for optimum time management.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Maintained vehicle cleanliness for a professional appearance.
- Improved client satisfaction by delivering packages promptly and accurately.
- Navigated various routes efficiently, leading to increased route coverage.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Warehouse operator
DHL
Coventry, West Midlands
05.2024 - 10.2024
- Supported other departments as required; demonstrated flexibility and team spirit.
- Met tight deadlines by efficiently processing incoming shipments.
- Handled fragile goods delicately, minimising product damage during transport.
- Organised products in designated areas, facilitating easier access and retrieval when needed.
- Loaded lorries to facilitate prompt delivery schedules.
- Demonstrated dedication to safety with regular equipment checks.
- Improved warehouse efficiency by maintaining orderly stock locations.
- Communicated effectively with supervisors, improving overall workflow.
- Stacked pallets, creating an organised storage system.
- Kept clean work areas, promoting better productivity and safety standards.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
- Handled Goods In and Goods Out requests in line with company protocols.
- Understood and complied with changing safety, quality and production standards.
- Maintained clean, safe and orderly warehouse space.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Maintained and cleaned warehouse equipment following set procedures.
- Assisted with loading and unloading of vehicles manually and using machines.
- Followed safety guidelines when operating in hazardous environments.
Delivery driver
Amazon
London, Ealing
12.2023 - 04.2024
- Maintained vehicle cleanliness for a professional appearance.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Provided excellent customer service, enhancing company reputation.
- Ensured safety by regular vehicle inspections and maintenance.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Completed emergency deliveries successfully despite challenging conditions.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Reduced fuel costs with efficient route planning.
- Completed deliveries with smile and patient, personalised service.
- Safely loaded and unloaded packages with zero material damage.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Applied personal road knowledge and GPS application to set shortest routes.
- Followed safe driving practices for safety of fellow travellers and passengers.
Education
A-Levels - Commerce
State Public School
Jalandhar, Punjab, India 03/2018 - 04/2019
Skills
- Delivery accuracy
- Records keeping aptitude
- Traffic law adherence
- Vehicle maintenance awareness
- Adaptable to weather conditions
- Hazardous material training
- Safe driving practice
- Knowledge of transport laws
- Safety procedures understanding
- Parcel inspection awareness
- Goods vehicle operation
- Self-Motivation for lone working
- Cleanliness commitment
- Knowledge of traffic regulations
- Picking and packing
- Multi-Drop delivery experience
- Safety compliance
- Customer Service
- Manual handling
- Complaint resolution
- Dispute management
- Equipment operation
- Vehicle safety checks
- Local area knowledge
- Map reading and navigation skills
- Full UK driving licence
Affiliations
- Travel
- listening music
- Cooking
Languages
English
Fluent
Hindi
Fluent
Punjabi
Native
References
References available upon request.
Timeline
Delivery driver
DPD
11.2024 - Current
Warehouse operator
DHL
05.2024 - 10.2024
Delivery driver
Amazon
12.2023 - 04.2024
A-Levels - Commerce
State Public School
03/2018 - 04/2019
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