Leanne Butcher

• Managed all aspects of a successful self-employed beauty business, including stock control, appointment scheduling, client records and financial accounts.

• Delivered high-quality beauty treatments and personalised treatment plans, resulting in excellent client retention and repeat bookings.

• Built and maintained outstanding customer relationships through exceptional service, telephone/email communication and attention to detail.

• Kept the salon environment clean, welcoming and professional at all times.

• Stayed current with industry trends and sourced premium products to enhance service quality.

• Handled all financial transactions accurately and transparently.

• Delivered excellent customer service in a busy bathroom showroom, advising clients on products and helping them make informed purchasing decisions.

• Maintained a clean, organised retail environment and attractive product displays to enhance the customer shopping experience.

• Provided comprehensive after-sales support, including warranty and returns advice.

• Built positive relationships with suppliers to ensure consistent stock availability.

• Actively participated in team meetings and training to improve sales techniques and performance.