Leanne Bradfield
Rugeley,Staffordshire
Summary
Sales executive with 16 years of experience in the hazardous waste industry. Hardworking and dedicated to continue to build strong customer relationships through effective sales and account management skills. The ability to thrive in fast-paced environments while meeting strict deadlines and targets. Demonstrates a professional attitude in all interactions in a highly respectful and approachable manor. Self-motivated and committed with a strong capacity for both independent work and team collaboration.
Overview
18
18
years of professional experience
Work history
Waste Solutions Manager
CSG
Coventry
07.2024 - Current
- Build a healthy pipeline of new customers to enhance business growth and meet KPIs
- Conduct face to face and virtual meetings to build strong customer relationships with existing and new accounts
- Manage and grow a portfolio of key account customers to develop customer satisfaction, retention and growth
- Manage and negotiate price increases with key accounts
- Work closely with customers to develop site procedure's, focusing on compliance and innovation.
- Engage with internal sites to assess their needs and requirements and then focus on targeting customers for driving growth and meeting requirements.
- Co- ordinate with external contractors to deliver total waste management solutions and sustainable disposal routes. Including mobilisation and account management of new and existing accounts.
- Co-ordinate project management with third party demolition company to ensure client timescales are met
- Assisted with duty of care audits to ensure compliance and enhance service quality with current customers
Technical Sales Executive
Veolia (ES) UK Limited
Cannock, Staffordshire
01.2015 - 07.2024
- Updating sales pipeline generating new customers to grow portfolio and sales revenue
- Cold calling new prospects to gain appointments to develop into new business sales
- Conduct appointments in person and virtually to suit customer needs and expectations
- Organised own diary and time management systems to ensure deadlines and customer visits were completed
- Costings of jobs in accordance with market and site budgets
- Managed a portfolio of high-value strategic and key accounts strengthen client relationships and increased business growth
- Building relationships with internal contacts such as site management, Account managers, other divisions within the business in order to help cross sell as one Veolia
- Liaising with customers, transport depots, sites and 3rd party disposals to ensure collections run smoothly
- Contribute to internal meetings such as site intake meetings offering knowledge of market and customers
- Resolved issues promptly to ensure smooth operations. Provided support to customers ensure customer satisfaction.
- Success at supporting sites with projects, growth and innovation
- Producing tailored and CRM reports internal and external
- Presenting presentations to customers independently or as part of national/ regional contract
- Working on tenders from all aspects such as site visits, information gathering, write ups and presentations
- Assisted in Veolia stands, networking at conference's.
Engaging with internal and external customers to promote the hazardous waste division
Business Administrator
Veolia (ES) UK Limited
Cannock, Staffordshire
05.2009 - 01.2015
- Liaising with customers, transport depots, and 3rd party disposal
- Handling bookings and enquiries from customers
- Supporting sales representatives and Product Managers
- Assisting with setting up new enquiries and rehoming old enquiries in to 3rd party disposal sites
- Quoting customers for transport and disposal of waste
- Data inputting to CRM system
- Producing mail shots to go out to customers
- Covering main reception – answering incoming calls, sending out mail, distributing mail to employees
- Dealing with Hazardous waste registration enquiries- producing invoices, spreadsheets, credit notes.
- General office duties
Sales Administrator
Proactive Personnel Agency /Veolia (ES) UK Limited
Four Ashes, Staffordshire
04.2008 - 04.2009
- Liaising with customers and treatment facilities
- Taking bookings from customers and also internal depots
- Generating job tickets for each individual load
- Supporting Sales Coordinator and Product Manager
- Assisting with inputting enquiries onto internal CRM systems
- Ensuring that all invoices are complete prior to month end
- Dealing with invoice queries
- Maintaining the Smart database, processing mail shots
- Covering reception with incoming calls
Education
ISOH Working Safely -
ISOH Working Safely
IOSH Managing Safely -
IOSH Managing Safely
Ihasco /Atlas online learning 2025
Institute of Sales Professionals
Institute for Apprenticeships and Technical Education
Stafford Collage
GCSEs -
Hagley Park High School
Rugeley, StaffordshireSkills
- Time management and organisation
- Hazardous waste industry knowledge
- Customer service expertise
- Customer focused
- Negotiation proficiency
- Relationship building (internal and external)
- Problem solving
- Empathy
- Self motivated
Timeline
Waste Solutions Manager
CSG
07.2024 - Current
Technical Sales Executive
Veolia (ES) UK Limited
01.2015 - 07.2024
Business Administrator
Veolia (ES) UK Limited
05.2009 - 01.2015
Sales Administrator
Proactive Personnel Agency /Veolia (ES) UK Limited
04.2008 - 04.2009
ISOH Working Safely -
ISOH Working Safely
IOSH Managing Safely -
IOSH Managing Safely
Ihasco /Atlas online learning 2025
Institute of Sales Professionals
Institute for Apprenticeships and Technical Education
Stafford Collage
GCSEs -
Hagley Park High School