Summary
Overview
Work history
Education
Skills
Timeline
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Leah Green

Leah Green

Clitheroe ,Lancashire

Summary

Friendly, well-organised, and ambitous individual with over 6 years of experience in fast-paced customer service roles. I take great pride in my work and particularly thrive in team-orientated environments.


Having recently completed a degree in Psychology, I bring a strong understanding of human behaviour, along with many transferable skills that i am keen to apply in future careers.

Overview

8
8
years of professional experience

Work history

Bartender at the Northumberland Club

David Brian
Jesmond, Newcastle upon Tyne
10.2024 - 03.2025


  • Operated solo behind the bar: handling food and drink orders, payments, keeping stock organised while maintaining cleanliness.
  • Delivered fast and friendly customer service while handling requests, complaints, and special orders professionally.
  • Built strong rapport with customers and communicated clearly with the chef and manager on duty.

Ribble Valley Animal feeds

Olivia
Clitheroe, Lancashire
06.2024 - 10.2025
  • Provided in-store customer support, including advice and product recommendations
  • Replenished stock and processed deliveries to maintain availability and presentation
  • Handled customer payments and queries, ensuring a professional and helpful experience
  • Managed incoming calls, assisting with order placements, stock checks, and customer service queries

Mrs Dowsons Cafe

Amanda Dowson
Clitheroe, Lancashire
04.2018 - 04.2024
  • Delivered exceptional customer service in a fast paced working environment
  • Welcomed visitors, handled bookings, took orders (noting dietary needs), and resolved enquiries
  • Experience preparing a range of hot drinks to a high standard
  • Managed till operations and cash handling accurately
  • Maintained high standards of cleanliness, stock rotation, and team communication
  • Built rapport with regular customers and contributed to sales targets
  • Occasionally took on team leader responsibilities, including supervising colleagues, allocating workloads, and coordinating staff break times to maintain productivity.

Education

A-Levels -

Clitheroe Royal Grammar school
Clitheroe
09/2020 - 07/2022

GCSEs -

Bowland High school
Clitheroe
09/2015 - 07/2020

Bachelor of Science - Psychology

Northumbria University
Newcastle upon Tyne
09/2022 - 05/2025

Skills

  • Full UK Driving Licence
  • Bronze Duke of Edinburgh’s Award – developed resilience, teamwork, and problem-solving through outdoor challenges
  • Volunteering at a Nursery – gained early experience in responsibility, safeguarding awareness, and effective communication with children and parents
  • Equestrian Work with Children with Additional Needs – built strong interpersonal skills, empathy, and adaptability while supporting inclusive activities
  • Active Sporting Background – long-term involvement in dance, horse riding, and fitness

Timeline

Bartender at the Northumberland Club

David Brian
10.2024 - 03.2025

Ribble Valley Animal feeds

Olivia
06.2024 - 10.2025

Mrs Dowsons Cafe

Amanda Dowson
04.2018 - 04.2024

A-Levels -

Clitheroe Royal Grammar school
09/2020 - 07/2022

GCSEs -

Bowland High school
09/2015 - 07/2020

Bachelor of Science - Psychology

Northumbria University
09/2022 - 05/2025

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Leah Green