Leah Felton-Law
Milton keynes,buckinghamshire
Summary
Professional with extensive experience in child development and creative play facilitation. Skilled in POS systems and knowledgeable about EYFS curriculum, emphasizing inclusivity and healthy lifestyle practices. Proven ability to build trust with children through strong interpersonal and communication skills, even in high-pressure situations. Experienced in special needs support, yard maintenance, and maintaining cleanliness and hygiene standards.
Overview
6
6
years of professional experience
4042
4042
years of post-secondary education
Work History
Nursery Apprentice
Childbase Partnership
Milton Keynes, Milton Keynes
04.2024 - 09.2024
- Promoted diversity and inclusion through culturally-aware practices within nursery setting.
- Engaged children during story time sessions to foster early literacy skills.
- Assisted in preparing healthy meals to support children's nutrition.
- Provided basic first aid under supervision, ensuring child health and safety.
- Interacted with parents during pick-up and drop-off to strengthen communication.
- Contributed ideas for continual improvement during team meetings, enhancing nursery operations.
- Confidently managed groups of 8 children, for various activities
- Ensured safe environment for children with vigilant supervision.
- Aided in keeping nursery tidy, promoting clean and organised learning environment.
- Enhanced children's cognitive skills by assisting with educational activities.
Supervisor
Candy Nation UK Merry Hill
Birmingham, west midlands
07.2023 - 10.2023
- Maintained clean and organised workspace while managing stock based on sell by dates.
- Guided customers through kiosk offerings, detailing bundle deals and standalone prices.
- Memorised prices of 30 products, efficiently directing patrons to budget-friendly options.
- Pursued Level 2 in food safety and hygiene alongside allergen awareness training.
- Studied register operations thoroughly to enhance purchasing efficiency.
- Welcomed customers, fostering repeat business through exceptional service.
- Promoted safe work environment by enforcing adherence to safety regulations.
Floor Server
Golf Fang Birmingham
Birmingham, Birmingham
08.2022 - 02.2023
- Utilised tablet-based POS system to enhance operational efficiency across venue.
- Achieved upselling targets for beverages through exceptional service and product knowledge.
- Maintained strong customer rapport, resulting in consistently positive feedback on service quality.
- Provided recommendations on drink pairings for optimal taste profiles.
- Achieved prompt resolution of complaints with diplomatic dispute management.
- Worked efficiently under pressure during peak hours for seamless operations.
- Upheld friendly demeanour whilst managing multiple tables simultaneously. maintaining over 80% satisfaction rate
- Supported other team members during busy periods ensuring efficient operations.
Horse Groom
Woodgate Valley
Birmingham, west midlands
05.2018 - 09.2018
- Delivered exceptional care for horses and supported customer needs.
- Enhanced communication abilities by engaging with wide age range of clients.
- Demonstrated unwavering dedication by attending daily duties despite injury.
- Recognised for successfully diffusing customer concerns in high-pressure scenarios.
- Developed positive relationships with horses through gentle handling techniques.
Education
Free Courses - Introduction to child psychology, Attachment in the early years
Open University
Milton Keynes10.2024
Some College (No Degree) - Childcare
Childbase Partnership
Milton Keynes 05.2024 - 05.2024
Bachelor of Arts - English literature and language
University of Wolverhampton
WolverhamptonA LEVELS - ENGLISH, DRAMA AND HISTORY
KING EDWARD VI COLLEGE
GCSES - English, Maths, French, Science, History And Drama
Windsor High School And Sixth Form
Birmingham2019
Skills
- Proficient with POS systems
- Excellent interpersonal and communication skills
- Fun and energetic
- Regular cleaning and sanitising
- Familiar with EYFS curriculum
- Special needs experience
- Building trust with children
- Stable yard maintenance
- Time management mastery
Affiliations
- writing
- art
- history
- education
- i love the ocean and various aquatic animals
- animals
- music
- acting
Accomplishments
I have had my poetry put on display in a gallery whilst i was at university, I was considered for prefect when i was in high school, i also completed my bronze duke of Edinburgh award.
References
References available upon request.
Timeline
Some College (No Degree) - Childcare
Childbase Partnership
05.2024 - 05.2024
Nursery Apprentice
Childbase Partnership
04.2024 - 09.2024
Supervisor
Candy Nation UK Merry Hill
07.2023 - 10.2023
Floor Server
Golf Fang Birmingham
08.2022 - 02.2023
Horse Groom
Woodgate Valley
05.2018 - 09.2018
Free Courses - Introduction to child psychology, Attachment in the early years
Open University
Bachelor of Arts - English literature and language
University of Wolverhampton
A LEVELS - ENGLISH, DRAMA AND HISTORY
KING EDWARD VI COLLEGE
GCSES - English, Maths, French, Science, History And Drama
Windsor High School And Sixth Form
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