Summary
Overview
Work history
Education
Skills
Timeline
Generic

Layla Hamilton

Neath,Neath Port Talbot

Summary

Driven and motivated ready to take on next career steps with a higher apprenticeship. My passion for my academic studies and my desire to achieve the top grades will be an asset to the apprentice role. I am an excellent multi tasker, I currently study STEM A Levels including Physics and Maths; also balancing a part time job and other commitments as a Netball coach for my childhood club and volunteering with ALN individuals with NPT Pass, an organisation which drives sports participation levels with less advantaged individuals. Within a year of working at Lush Cosmetics as a Sales Assistant, I was promoted to the Supervisor role at just 17 years old, this was due to my excellent work ethic and determination, as well as being Lush Swansea's party coordinator. Whilst working at Lush I have become a trained first aider and a fire warden in retail.

Overview

2
2
years of professional experience

Work history

Retail sales supervisor

Lush Cosmetics
Swansea, City and County of Swansea
05.2024 - Current
  • Motivated sales teams to achieve daily store targets.
  • Delegated tasks to staff to meet daily service requirements.
  • Party coordinator - communicating with customers making the booking process seamless and stress free.
  • Providing instant feedback to Sales Assistants on consultations on how to improve.

Retail sales assistant

Lush Cosmetics
Swansea, City and County of Swansea
02.2023 - 05.2024
  • Providing 5* customer service by asking open questions and establishing needs.
  • Party host for children's birthday parties.

Education

A-Levels - Maths, Physics, Economics and Welsh Baccalaureate

NPTC group of Colleges
Neath, Neath Port Talbot
09.2023 -

GCSEs -

Dwr Y Felin Comprehensive School
Neath
06.2023

Skills

I am a very confident person with a friendly persona, I like to keep on top of tasks and meet deadlines promptly I am an active person and have been playing competitive Netball for 9 years, collecting invaluable teamwork skills which will be beneficial in this role My experiences have allowed me to adapt my skills and especially while coaching people of different ages and needs As part of my job in Lush, my communication and people skills have grown astronomically Managing sales assistants in Lush at Christmas was one of my biggest challenges yet especially as I manage people of varied ages I remained calm under pressure and was a great influence in Lush Swansea achieving it's highest takings in a day and exceeding shop targets In doing this, I had to use problem solving skills such as when we was under target I directed staff appropriately to maximise customer utility

Timeline

Retail sales supervisor

Lush Cosmetics
05.2024 - Current

A-Levels - Maths, Physics, Economics and Welsh Baccalaureate

NPTC group of Colleges
09.2023 -

Retail sales assistant

Lush Cosmetics
02.2023 - 05.2024

GCSEs -

Dwr Y Felin Comprehensive School
Layla Hamilton