Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Layla Garad

Manchester,lancashire

Summary

Experienced hospitality professional with a strong background in customer service and conflict resolution. Demonstrates exceptional time management efficiency and high-speed service delivery, ensuring health and safety compliance at all times. Skilled in handling difficult customers, order processing, food preparation, and maintaining food hygiene awareness. Flexible schedule availability to meet the demands of a dynamic work environment. Committed to delivering outstanding service and enhancing customer satisfaction within the hospitality industry.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Overview

Work History

Server

Mc Donald's
Manchester, Lancashire
09.2023 - 01.2024
  • Delivered impeccable service for enhanced dining experiences.
  • Set tables, ensuring a comfortable environment for customers.
  • Communicated effectively with chefs to accommodate special requests or allergies in meals served.
  • Demonstrated menu knowledge to assist patrons in meal selections.

Education

A-Levels - Health and Social care

Manchester College
Manchester
09.2024 -

Skills

  • Flexible schedule availability
  • Hospitality industry experience
  • Handling difficult customers
  • Time management efficiency
  • High-Speed service delivery
  • Health and Safety Compliance
  • Customer Service
  • Order processing
  • Conflict Resolution
  • Food preparation
  • Food hygiene awareness

Accomplishments

I participated in choosing book of the year, which lead to me being on the BBC for blue peter and being awarded.

Affiliations

  • rollerblading, crocheting and IT

Timeline

A-Levels - Health and Social care

Manchester College
09.2024 -

Server

Mc Donald's
09.2023 - 01.2024
Layla Garad