Layla Elaloui
Carshalton Beeches,Surrey
Summary
I am reliable, flexible and adaptable to challenging situations. I possess excellent time keeping skills. I am a self-motivated, responsible, hard-working person. I am a mature team member and able to work well both in a team environment as well as using my own initiative. I am resilient, patient and I can remain calm in stressful situations. I have empathy, trustworthiness and I am non-judgemental.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Event florist assistant
London event florist
Nine Elms
01.2024 - Current
- Cleaned vases and swept shop floors to maintain tidy appearance.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Designed and assembled floral displays using various construction techniques.
- Prepared new flower and greenery shipments for arrangement.
- Created bespoke arrangements for hospitality settings according to budget and scale requests.
Events Bar manager
Juniper Bars
West London
05.2016 - 11.2021
- Built loyal customer base by creating welcoming environment with top quality service.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Oversaw line cleaning and cellar management.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Led team to deliver outstanding hospitality operations.
Early years practitioner
Bumpsie daisies nursery
Sutton
11.2010 - 02.2016
- Built positive relationships with families, enhancing trust in care provisions.
- Safeguarded children appropriately, escalating concerns to senior staff.
- Served as Key Person for 8+ children.
- Communicated daily observations with guardians, maintaining detailed development records.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Implemented Safeguarding Procedures to monitor and protect children.
- Encouraged sharing and teamwork for positive social development.
- Boosted vocabulary development through singing, storytelling and role-play activities.
- Applied Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.
Education
NVQ Level 3 - Childcare
Hawk training
Sutton 08.2011 - 08.2012
NVQ Level 2 - Team leading and management
Hawk Training
Surrey 09.2012 - 10.2013
Skills
- Ability to accept criticism and work well under pressure
- Excellent communication skills
- Compassionate and are able to work with complex individuals
- Pay strong attention to detail
- Critical thinker
- Patience and have ability to remain calm in stressful situations
- Empathetic
Timeline
Event florist assistant
London event florist
01.2024 - Current
Events Bar manager
Juniper Bars
05.2016 - 11.2021
NVQ Level 2 - Team leading and management
Hawk Training
09.2012 - 10.2013
NVQ Level 3 - Childcare
Hawk training
08.2011 - 08.2012
Early years practitioner
Bumpsie daisies nursery
11.2010 - 02.2016
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