Summary
Overview
Work history
Education
Skills
Timeline
Generic

LAXMI PRASANNA GOLUKONDA

LONDON

Summary

Dedicated hospitality professional with extensive expertise in housekeeping protocols, table service techniques, and hotel software proficiency. Adept at maintaining high hygiene standards and delivering exceptional customer service. Strong communication skills, public speaking abilities, and public relations experience enhance the ability to engage effectively with guests. Committed to leveraging product knowledge to improve guest satisfaction and operational efficiency.

Driven individual offers strong attention to detail and superior organisational skills. Works collaboratively with team members to meet goals and resolves challenges with sound judgment and reasoned thinking.

Caring Hospitality Team Member skilled in delivering top-quality guest service. Communicates with hotel guests to manage reservations, answer questions and accommodate requests. Proactive problem solver with expertise in relationship building and communication.

Confident and personable with natural ability to connect with guests and create welcoming atmosphere. Skilled in customer service and communication, ensuring every guest feels valued and heard. Ready to bring warmth and professionalism to [Desired Position] role, enhancing guest experiences and fostering positive environment.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work history

Food production worker

TWO SISTERS FOOD GROUP
Rogerstone, Newport
2020.11 - 2021.09
  • Verified final products met established specifications before sending out for delivery.
  • Packaged finished products for distribution, enhancing customer satisfaction.
  • Followed recipes meticulously, resulting in consistent product taste and quality.
  • Ensured compliance with health and safety regulations to maintain high-quality standards.
  • Maintained accurate records of produced items for inventory purposes.

Restaurant hostess

KANISHKA BY ATUL KOCHHAR
London
2021.10 - 2022.10
  • Supervised setting and clearing of tables, maintaining restaurant's high standards.
  • Assisted in menu design discussions, adding valuable inputs from customer feedback.
  • Monitored dining room activities for possible improvements or upgrades.
  • Maintained cleanliness in the dining area, contributing to a pleasant atmosphere.
  • Updated daily specials board accurately, keeping customers informed about available options.
  • Coordinated large party bookings effectively to ensure smooth execution of services.
  • Responded promptly to phone calls and emails for efficient communication flow..

Hotel manager

TAJ GROUP OF HOTELS
HYDERABAD
2023.01 - 2025.03
  • Streamlined check-in procedures with innovative technology integration.
  • Led team to deliver exceptional customer service for enhanced reputation.
  • Tailored guest experiences according to individual preferences creating unique stays.
  • Ensured pristine room conditions to enhance guest comfort.
  • Initiated loyalty rewards scheme, boosted repeat bookings.
  • Assisted in marketing campaigns to increase hotel visibility.

Manager - sales, marketing and alliances

CLOSET-BYTEJASWI LTD
London
2025.09 - Current
  • Led cross-functional teams for streamlined business operations.
  • Achieved increased market share by forging strategic alliances.
  • Facilitated training sessions to enhance team capabilities.
  • Cultivated a high-performing sales team through effective leadership and motivation techniques.

Education

BDS - DENTIST

MAMATA DENTAL COLLEGE
2014.09 - 2019.10

Master of Science - PUBLIC HEALTH

Cardiff University
Cardiff
2020.10 - 2022.06

Skills

  • Housekeeping protocols mastery
  • Table service techniques
  • Hotel software proficiency
  • Hygiene standards upkeep
  • Customer Service
  • Product knowledge
  • Communication skills
  • Public speaking
  • Public Relations

Timeline

Manager - sales, marketing and alliances

CLOSET-BYTEJASWI LTD
2025.09 - Current

Hotel manager

TAJ GROUP OF HOTELS
2023.01 - 2025.03

Restaurant hostess

KANISHKA BY ATUL KOCHHAR
2021.10 - 2022.10

Food production worker

TWO SISTERS FOOD GROUP
2020.11 - 2021.09

Master of Science - PUBLIC HEALTH

Cardiff University
2020.10 - 2022.06

BDS - DENTIST

MAMATA DENTAL COLLEGE
2014.09 - 2019.10
LAXMI PRASANNA GOLUKONDA