Lawrence Scozzi
hounslow,london
Summary
Dynamic professional with a strong focus on time-management and team building, adept at leadership development and fostering self-motivation. Proven track record in driving revenue growth through strategic initiatives. Committed to leveraging skills to achieve organisational success and contribute to long-term business objectives.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work history
General Manager
The Sun Pub (Gastro)
hounslow, City of London
2019.12 - 2025.02
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Delivered results under pressure to meet tight deadlines.
- Successfully negotiated contracts with suppliers to reduce costs.
- Established a positive work environment which promoted staff morale and productivity.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Developed key operational initiatives to drive and maintain substantial business growth.
General manager
Coach & Horses
Mayfair, City of Westminster
2016.11 - 2019.11
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established budgets based on historical, current and forecasted business data.
- Provided excellent customer service which increased repeat business.
- Helped organisations improve customer satisfaction and achieve measurable results.
Area Manager
Gianni King (cleaning services
Kingston upon Thames, City of London
2014.10 - 2016.11
- Inspected rooms to confirm quality and attention to detail met brand standards.
- Trained staff in proper cleaning, sanitisation and infection control.
- Coordinated cleaning teams to meet daily housekeeping demands.
- Scheduled staff timetables to meet business demand.
- Responded proactively to changing housekeeping requirements.
- Laundered items within set timeframes to meet hotel demands.
Deputy manager
Yates pub
Croydon, Surrey
2004.02 - 2014.07
- Supervised team members for optimal task completion.
- Collaborated with the manager to achieve organisational goals.
- Managed daily operations for smooth running of the venue.
- Maintained excellent guest relationships by dealing with queries and complaints calmly and professionally.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
Education
A-Levels - Leisure & Hospitality
West Kent college
Tonbridge, Kent 2001.09 - 2003.06
Skills
- Time-management
- Team building and training
- Leadership development
- Self-motivation
- Revenue growth
Affiliations
- Tennis, football.
Timeline
General Manager
The Sun Pub (Gastro)
2019.12 - 2025.02
General manager
Coach & Horses
2016.11 - 2019.11
Area Manager
Gianni King (cleaning services
2014.10 - 2016.11
Deputy manager
Yates pub
2004.02 - 2014.07
A-Levels - Leisure & Hospitality
West Kent college
2001.09 - 2003.06