Lauren Woodhouse
Connahs Quay,Flintshire
Summary
Experienced automotive industry professional with a strong commitment to leadership and team development. Proven ability to drive results through motivation and skill enhancement. Passionate about continuous learning and career advancement. Consistently seeks innovative ways to improve team performance and achieve organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Local business development manager
Halliwell Jones
Chester, Cheshire
2025.08 - 2026.04
- Identified potential partnerships to maximise growth opportunities.
- Enhanced customer satisfaction levels through dynamic customer service initiatives.
- Developed strong relationships with stakeholders for improved business performance.
- Developed bespoke solutions for clients based on their specific needs and requirements, driving up client satisfaction rates.
- Managed key accounts efficiently, enhancing customer loyalty and retention rates.
- Identified opportunities to drive business growth, diversification and expansion.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
Branch Rental Manager
Enterprise Rent-A-Car
North West, North West
2019.06 - 2025.07
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
- Implemented cost control measures to boost profitability.
- Optimised revenue generation with effective price management strategies.
- Reviewed sales reports diligently, enabling data-driven decision making.
- Provided guidance on personal development plans ensuring employees meet their career aspirations whilst supporting organisational growth strategies.
Children's party host
Tiny Rockers
Buckshaw Village, Chorley
2014.09 - 2019.06
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Applied positive customer service approach to increase satisfaction levels.
- Oversaw daily operations to achieve high productivity levels.
Education
Bachelor of Arts - Sociology
Leeds Beckett University
Leeds 09/2016 - 06/2019
A-Levels - Social sciences
Runshaw College
Leyland 09/2014 - 07/2016
Skills
- Efficient time management
- Drive for results
- Growth opportunities identification
- Local market awareness
- Pressure handling
- Customer relationship management
- Motivated team player
- Motivating employees
- Fast paced environment adaptability
Affiliations
- Pilates
- Gym
Certification
BMW corporate certified
Study Abroad in Finland
Spent 6 months of my second semester in second year of university in Finland. Here I studied various different modules and explored the Finnish culture.
References
References available upon request.
Timeline
Local business development manager
Halliwell Jones
2025.08 - 2026.04
Branch Rental Manager
Enterprise Rent-A-Car
2019.06 - 2025.07
Children's party host
Tiny Rockers
2014.09 - 2019.06
Bachelor of Arts - Sociology
Leeds Beckett University
09/2016 - 06/2019
A-Levels - Social sciences
Runshaw College
09/2014 - 07/2016