Lauren Uzokwe

Working as a consultant project manager, I am currently responsible for managing construction projects between £300,000 - £2.5 million in value. Throughout my time working for this consultancy, my main duties have included the following:

• Liaising with clients and providing monthly progress reports.
• Engaging with contractors to discuss programme milestones, budget, activity on site, design matters, and risk management to ensure successful project delivery.
• Frequent communication with stakeholders at all levels.
• Chairing meetings and attending site visits.
• Being a direct line manager for junior members of staff.
• Creating risk registers to capture all project risks.
• Working with the Senior Leadership Team (SLT) and Global HR Team on all matters relating to DEI (diversity, equity and inclusion).

• Responsible for undertaking general administrative tasks such as writing letters, creating spreadsheets, making amendments to engineer's reports and creating Powerpoint presentations.
• Participated in staff training events and liaised with the Marketing team for publications.
• Collaborated with team members to achieve target results.
• Trained and mentored employees to maximise team performance.
• Managing three separate inboxes to ensure all guarantee requests and technical queries were addressed in a timely manner.

• Maintained the condition of the Manchester, Nottingham and London offices (frequent visits to each).
• Updated and monitored the Planned Preventative Maintenance (PPM) trackier for all offices.
• Managed a team of four cleaners and resolved any internal issues / complaints.
• Analysed supplier quotations and worked closely with the Payroll / HR department to raise orders.

• Liaised with engineers and assigned them daily tasks.
• Presented data and written reports to the Senior Leadership Team (SLT) within the organisation.
• Dealt with customer complaints and managed the tracking process until close out.
• Developed and maintained client relationships.

• Supported managerial staff and the Recruitment Officer with developing job descriptions, person specifications and organisational charts.
• Maintained employee records and accurately recorded employee details in the People Services system and database.
• Responded to existing and prospective student queries.
• Resolved client queries and concerns promptly, demonstrating commitment to exceptional customer service.