Jack Talbot
Bracknell,,Berkshire
Summary
I am an ambitious HR professional with over 10 years expertise in administering and maintaining the employee lifecycle and the policies and processes that govern it. Reliable, driven and able to adapt quickly to changing and often challenging environments, I've developed a unique skillset ranging from project delivery and data analysis to the development of learning content. A keen adventurer and amateur musician I like to split my time between exploring with my growing family and creating music.
Overview
15
15
years of professional experience
Work history
People Service Specialist
John Lewis Group
Bracknell, Berkshire
2014.10 - Current
- Provided market leading HR support through a multi channel service centre for over ten years.
- Very experienced in Workday, Tableau, Google, Salesforce and Office.
- Actioned people cases through salesforce service now client in line with the standard service level agreement
- Supported prioritisation and delivery of workload across the breadth of the department, through flexibility of workstream and case type based on the demands on the service at the time.
- Trained across a wide breadth of people processes including maternity and parenthood, absence, time management, benefits, wellbeing, payroll, grievances, exit processes, onboarding, job change and secondments, overpayments and recovery, costings and cross charging, contingent workers, flexible working, scheduled hours, appeals, and pensions.
- Regularly provided specialist project support in cases such as right to work audits, pay review, cost charging and wide scale administrative corrections often involving large data sets
- Deliver consistent and reliable management of my chosen subject matter areas including costings and pay queries. Regularly reviewing my processes to expose opportunities for simplification and cost savings.
- Procured and implemented cost-effective solutions and increased purchasing power for long service gifts.
- Delivered comprehensive task and systems training to new starters and existing partners developing their skill base. Developed training materials and delivered end to end coaching
- Assisted with organising team engagement days and building team morale through hosting inclusive online activities.
- Regularly receive positive feedback from internal and external stakeholders.
- Managing overpayment cases to a high standard and administering the overpayment discount process, ensuring the lowest possible financial impact to the business.
- Secure handling of confidential and sensitive information, in line with confidentiality agreements, data privacy regulations, and GDPR.
- A good understanding of pay inputs, payroll processes, reports and related policies.
- Completed Tableau data cadetship
Sales Assistant
John Lewis Reading
Reading, Berkshire
2012.10 - 2014.10
- Processed cash, cheque, card and mobile payments using EPOS systems.
- Cultivated loyal, profitable customer relationships
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Guided stationery, plastic bag and office supplies purchasing activities to achieve budgetary targets for the branch.
- Managed the ordering, delivery, safe storage and till allocation of essential retail supplies including plastic and paper bags and bags for life, tissue paper and bubble wrap.
- Managed suppliers to resolve shipment and delivery issues.
- Regularly provided additional floor coordination support for management, ensuring partners were going on breaks on time and addressing escalations at till banks.
Concession Manager
Burtons Menswear, Lloyd's Shoe Co. Concession
Bracknell, Berkshire
2010.11 - 2011.09
- Supervised a team of concession assistants
- Used sales analysis to direct space planning and layout
- Liaised with store owners and managers to optimise visual merchandising campaigns.
- Updated floor design to make best use of sales space, enhancing product presentation.
- Produced post-campaign reports to analyse KPIs.
- Monitored adherence to company standards for consistent visual merchandising practices.
- Reviewed product performance on periodic basis to refine marketing and merchandising strategies.
- Meticulously maintained manual sales records on a daily basis in paper form then archived safely.
Education
A-Levels -
Easthampstead Park Academy
Bracknell, Bracknell ForestGCSEs -
Easthampstead Park Academy
Bracknell, Bracknell ForestSkills
- 10 Years Professional HR Experience
- Advanced IT Proficiency (Windows, Workday, Salesforce CRM, Office, Tableau, Adobe)
- Reporting and Data Analysis/ Insight (Tableau Cadetship)
- Enrolling on CIPD Level 5 Assosiate Diploma in People Management
- Relationship Nurturing & Networking
- Pragmatic, Adaptable & Dependable
- Employee Lifecycle Processes and Policies
- Team Leadership
- Logistical Planning
- Helped deliver numerous projects inlcuding right to work audits, costs and cross-charging, contingent workers and overpayments
- Development of learning content and delivery of training
- Full UK Driving Licence
Additional Employment History
Extra People - Supporting Artist (December 2025 to Present)
(Australia) On The Move Ltd - Outbound Sales & Retention (April 2012 to August 2012)
(Australia) Villiers Contracting - Rural Work Farm Hand (January 2012 to February 2012)
(Australia) Customers 1 to 1 - Sales Representative (September 2011 to December 2011)
Currys Digital - Sales Assistant (September 2007 to November 2010)
Timeline
People Service Specialist
John Lewis Group
2014.10 - Current
Sales Assistant
John Lewis Reading
2012.10 - 2014.10
Concession Manager
Burtons Menswear, Lloyd's Shoe Co. Concession
2010.11 - 2011.09
A-Levels -
Easthampstead Park Academy
GCSEs -
Easthampstead Park Academy