Summary
Education
Skills
Websites
Work experience
Achievements
References
Timeline
Generic

Lauren Murphy

Glasgow

Summary

Third-year Psychology student at the University of Glasgow with experience supporting vulnerable individuals in both crisis and community settings. Through roles with Childline and Glasgow Association for Mental Health, I have developed strong skills in communication, safeguarding, and building trusting relationships. I am a compassionate and reliable individual seeking a part-time role supporting vulnerable adults.

Education

MA (SocSci) - Psychology

University of Glasgow
Glasgow
2023.09 -

Scottish Qualifications Certificate - Humanities

Glasgow Kelvin College
Glasgow
2021.08 - 2022.06

Skills

  • Strong communication and active listening skills, developed through supporting individuals in distress in my role with Childline
  • Experienced in crisis intervention and managing sensitive conversations in emotionally challenging situations
  • Strong safeguarding knowledge, including recognising risk, responding to disclosures, and maintaining professional boundaries
  • Experience delivering person-centred support, particularly through work with Glasgow Association for Mental Health
  • Emotionally resilient, able to remain calm and professional in high-pressure situations
  • Strong organisational skills, including maintaining accurate and confidential records

Work experience

Volunteer Counsellor, Childline (NSPCC)

November 2025 - Present

  • Provide confidential, one-to-one support to young people experiencing distress, abuse, and mental health difficulties, Use active listening and open questioning to explore concerns and build trust quickly, Apply safeguarding procedures to manage risk and respond appropriately to disclosures, Maintain a calm, empathetic, and non-judgemental approach in emotionally complex situations, Work alongside supervisors to ensure safe and appropriate support

Befriender, Glasgow Association for Mental Health

January 2026 - Present

  • Supporting adults experiencing mental health challenges and social isolation through regular contact, Building positive, consistent relationships to promote wellbeing and engagement, Encouraging participation in community activities and support services, Applying person-centred approaches tailored to individual needs

Weekly Mentor, WISE Mentoring Programme

November 2025 - Present

  • Deliver weekly 1:1 and group mentoring sessions to children aged 9–11, supporting emotional wellbeing and personal development, Building trusting relationships to provide a safe, supportive environment for children to explore challenges, Applying knowledge of Adverse Childhood Experiences (ACEs) to support children with complex needs using a trauma-informed approach, Encouraging confidence, self-esteem, and positive decision-making through structured mentoring activities, Contributing to a positive and inclusive community environment, supporting engagement with families and wider programmes

University of Glasgow, International Student Mentor

September 2025 - April 2026

  • Provided guidance and support to international students transitioning to university life, Offered emotional support and practical advice, helping students navigate academic and personal challenges
  • Built supportive relationships and encouraged engagement with university and community resources,
  • Signposted students to relevant support services where appropriate

Achievements

  • Outreach Convenor – WISE Society
  • Publications Manager – Banned Books Society
  • SWAP West Q&A Panel Contributor
  • Voted Most Engaging Project Proposal (University)

References

References available upon request.

Timeline

MA (SocSci) - Psychology

University of Glasgow
2023.09 -

Scottish Qualifications Certificate - Humanities

Glasgow Kelvin College
2021.08 - 2022.06
Lauren Murphy