Lauren Harris
Willington,Derby
Summary
Driven, skilled field sales representative focussed on developing and generating new revenue streams while building customer loyalty and retention with relationships for both new and existing accounts.
Highly-motivated with reputation for meeting and exceeding sales goals. Proven track record of success, achieved the highest level of commission in just 8 months and on track for sales representative of the year.
Dedicated to improving company sales goals and surpassing business objectives.
Overview
23
23
years of professional experience
Work history
Field sales representative
Cathedral Hygiene
Derby, Derbyshire
2023.07 - Current
- Achieved monthly sales and performance KPIs for improved team success.
- Resolved customer concerns promptly to maintain satisfaction.
- Delivered outstanding after-sales care through regular communication with customers.
- Adapted sales style in response to client and customer requirements.
- Handled large numbers of accounts within assigned territory area.
- Delivered customer solutions to maintain business and secure repeat trade.
- Proactively contacted prospective customers to increase sales.
- Facilitated smooth deliveries in line with customer requests.
- Mastered and employed door-to-door selling techniques to increase customer base.
- Identified and secured new sales opportunities to consistently achieve performance targets.
- Updated sales databases with current, accurate client information.
- Provided clear, accurate quotes and estimates to prospective clients.
- Reached out to prospective customers and warm leads to establish friendly, professional relationships.
- Kept clear, detailed customer records to maximise future sales opportunities.
- Detailed and demonstrated products' characteristics and functions.
- Met daily territory requirements through skilled planning and organisation.
- Engaged potential clients in project discussions to increase new business.
- Developed new business by networking with valuable customers.
- Exhibited first-class customer service in client-facing interactions across numerous channels.
- Responded to telephone and in-person requests for information.
- Built lasting relationships with clients through customer service interactions.
- Set up appointments with potential and current customers to discuss new products and services.
- Built rapport with new and existing customers to boost client retention.
- Accounted for all inventory and ordered new stock.
- Increased new business through strategic networking and cold calling.
- Converted warm leads into sales within target timeframes.
- Prepared sales contracts and oversaw signing of both parties.
- Communicated regularly with existing clients to maintain profitable account activity.
- Completed customer searches to generate new leads.
SENIOR DESIGNER
DFS Bridge Mills
Long Eaton
2016.07 - 2023.02
- Furniture design, fabric selector, coordinator, trend forecaster, brand designer
- Devised design solutions to meet client brief requests.
- Executed high quality designs using allocated resources and budget.
- Conducted thorough market research to identify design trends.
- Innovated design projects through detailed knowledge of evolving trends and technologies.
- Implemented client feedback to refine and enhance design concepts
- Managed lifecycle design phases, from initial client brainstorms to timely project completion.
SENIOR CREATIVE DESIGNER
Parker Knoll
Sutton In Ashfield
2010.01 - 2016.07
- Furniture design, fabric selector, Interior design, exhibition design, Laura Ashely key account manager
DESIGNER
Derwent Upholstery
Riddings
2003.04 - 2010.01
- Furniture design, fabric coordinator, interior design, exhibition design, room set photography design
DESIGNER
Charnwood Upholstery
Dunkirk
2002.05 - 2003.04
- Furniture design, Interior design, Exhibition design
DESIGNER
Corinth Designs
Castle Donnington
2001.11 - 2002.05
- Furniture design, Exhibition design
Education
SOLID SOLUTIONS -
Solid works
Warwickshire 2019.04 -
AUTOCAD LT - undefined
CAD Academy
Nottingham 2009.09 -
CITY AND GUILDS INTERIOR DESIGN - undefined
Burton College
Burton upon Trent 2004.09 - 2005.05
BA (HONS) FINE ART-SCULPTURE - undefined
University of Northumbria at Newcastle
Newcastle Upon Tyne 1998.09 - 2001.05
B-TECH ART FOUNDATION DIPLOMA - undefined
University of Derby
Derby 1997.09 - 1998.05
A LEVELS (ART, ENGLISH LITERATURE, RELIGIOUS STUDIES) - undefined
Ecclesbourne School Sixth Form
Duffield, Derby 1995.09 - 1997.05
10 GCSE's - undefined
Ecclesbourne Grant Maintained School
Duffield, Derby 1990.09 - 1995.05
Skills
- Client Account Management
- Customer Service
- Product knowledge
- Product demonstrations
- Business development
- Sales expertise
- Lead generation
- Pipeline development
- Rapport building
- Door-to-door sales
- Lead prospecting
- Face-to-face selling
- Account development
Timeline
Field sales representative
Cathedral Hygiene
2023.07 - Current
SOLID SOLUTIONS -
Solid works
2019.04 -
SENIOR DESIGNER
DFS Bridge Mills
2016.07 - 2023.02
SENIOR CREATIVE DESIGNER
Parker Knoll
2010.01 - 2016.07
AUTOCAD LT - undefined
CAD Academy
2009.09 -
CITY AND GUILDS INTERIOR DESIGN - undefined
Burton College
2004.09 - 2005.05
DESIGNER
Derwent Upholstery
2003.04 - 2010.01
DESIGNER
Charnwood Upholstery
2002.05 - 2003.04
DESIGNER
Corinth Designs
2001.11 - 2002.05
BA (HONS) FINE ART-SCULPTURE - undefined
University of Northumbria at Newcastle
1998.09 - 2001.05
B-TECH ART FOUNDATION DIPLOMA - undefined
University of Derby
1997.09 - 1998.05
A LEVELS (ART, ENGLISH LITERATURE, RELIGIOUS STUDIES) - undefined
Ecclesbourne School Sixth Form
1995.09 - 1997.05
10 GCSE's - undefined
Ecclesbourne Grant Maintained School
1990.09 - 1995.05