Lauren Harris
Willington,Derby
Summary
Driven, skilled field sales representative focussed on developing and generating new revenue streams while building customer loyalty and retention with relationships for both new and existing accounts.
Highly-motivated with reputation for meeting and exceeding sales goals. Proven track record of success, achieved the highest level of commission in just 8 months and on track for sales representative of the year.
Dedicated to improving company sales goals and surpassing business objectives.
Overview
23
23
years of professional experience
Work History
Field sales representative
Cathedral Hygiene
Derby, Derbyshire
07.2023 - Current
- Achieved monthly sales and performance KPIs for improved team success.
- Resolved customer concerns promptly to maintain satisfaction.
- Delivered outstanding after-sales care through regular communication with customers.
- Adapted sales style in response to client and customer requirements.
- Handled large numbers of accounts within assigned territory area.
- Delivered customer solutions to maintain business and secure repeat trade.
- Proactively contacted prospective customers to increase sales.
- Facilitated smooth deliveries in line with customer requests.
- Mastered and employed door-to-door selling techniques to increase customer base.
- Identified and secured new sales opportunities to consistently achieve performance targets.
- Updated sales databases with current, accurate client information.
- Provided clear, accurate quotes and estimates to prospective clients.
- Reached out to prospective customers and warm leads to establish friendly, professional relationships.
- Kept clear, detailed customer records to maximise future sales opportunities.
- Detailed and demonstrated products' characteristics and functions.
- Met daily territory requirements through skilled planning and organisation.
- Engaged potential clients in project discussions to increase new business.
- Developed new business by networking with valuable customers.
- Exhibited first-class customer service in client-facing interactions across numerous channels.
- Responded to telephone and in-person requests for information.
- Built lasting relationships with clients through customer service interactions.
- Set up appointments with potential and current customers to discuss new products and services.
- Built rapport with new and existing customers to boost client retention.
- Accounted for all inventory and ordered new stock.
- Increased new business through strategic networking and cold calling.
- Converted warm leads into sales within target timeframes.
- Prepared sales contracts and oversaw signing of both parties.
- Communicated regularly with existing clients to maintain profitable account activity.
- Completed customer searches to generate new leads.
SENIOR DESIGNER
DFS Bridge Mills
Long Eaton
07.2016 - 02.2023
- Furniture design, fabric selector, coordinator, trend forecaster, brand designer
- Devised design solutions to meet client brief requests.
- Executed high quality designs using allocated resources and budget.
- Conducted thorough market research to identify design trends.
- Innovated design projects through detailed knowledge of evolving trends and technologies.
- Implemented client feedback to refine and enhance design concepts
- Managed lifecycle design phases, from initial client brainstorms to timely project completion.
SENIOR CREATIVE DESIGNER
Parker Knoll
Sutton In Ashfield
01.2010 - 07.2016
- Furniture design, fabric selector, Interior design, exhibition design, Laura Ashely key account manager
DESIGNER
Derwent Upholstery
Riddings
04.2003 - 01.2010
- Furniture design, fabric coordinator, interior design, exhibition design, room set photography design
DESIGNER
Charnwood Upholstery
Dunkirk
05.2002 - 04.2003
- Furniture design, Interior design, Exhibition design
DESIGNER
Corinth Designs
Castle Donnington
11.2001 - 05.2002
- Furniture design, Exhibition design
Education
SOLID SOLUTIONS -
Solid works
Warwickshire 04.2019 -
AUTOCAD LT - undefined
CAD Academy
Nottingham 09.2009 - undefined
CITY AND GUILDS INTERIOR DESIGN - undefined
Burton College
Burton upon Trent 09.2004 - 05.2005
BA (HONS) FINE ART-SCULPTURE - undefined
University of Northumbria at Newcastle
Newcastle Upon Tyne 09.1998 - 05.2001
B-TECH ART FOUNDATION DIPLOMA - undefined
University of Derby
Derby 09.1997 - 05.1998
A LEVELS (ART, ENGLISH LITERATURE, RELIGIOUS STUDIES) - undefined
Ecclesbourne School Sixth Form
Duffield, Derby 09.1995 - 05.1997
10 GCSE's - undefined
Ecclesbourne Grant Maintained School
Duffield, Derby 09.1990 - 05.1995
Skills
- Client Account Management
- Customer Service
- Product knowledge
- Product demonstrations
- Business development
- Sales expertise
- Lead generation
- Pipeline development
- Rapport building
- Door-to-door sales
- Lead prospecting
- Face-to-face selling
- Account development
Timeline
Field sales representative
Cathedral Hygiene
07.2023 - Current
SOLID SOLUTIONS -
Solid works
04.2019 -
SENIOR DESIGNER
DFS Bridge Mills
07.2016 - 02.2023
SENIOR CREATIVE DESIGNER
Parker Knoll
01.2010 - 07.2016
AUTOCAD LT - undefined
CAD Academy
09.2009 - undefined
CITY AND GUILDS INTERIOR DESIGN - undefined
Burton College
09.2004 - 05.2005
DESIGNER
Derwent Upholstery
04.2003 - 01.2010
DESIGNER
Charnwood Upholstery
05.2002 - 04.2003
DESIGNER
Corinth Designs
11.2001 - 05.2002
BA (HONS) FINE ART-SCULPTURE - undefined
University of Northumbria at Newcastle
09.1998 - 05.2001
B-TECH ART FOUNDATION DIPLOMA - undefined
University of Derby
09.1997 - 05.1998
A LEVELS (ART, ENGLISH LITERATURE, RELIGIOUS STUDIES) - undefined
Ecclesbourne School Sixth Form
09.1995 - 05.1997
10 GCSE's - undefined
Ecclesbourne Grant Maintained School
09.1990 - 05.1995
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