Work history
Education
Skills
Timeline
Generic

Lauren Griffiths

Byram,North Yorkshire

Work history

Laundry and dry cleaning assistant

K P Laundry
Ferrybridge, Wakefield
03.2022 - 07.2023
  • Ascertained daily requirements from Laundry Assistant to provide accurate, efficient service and completion to laundered clothes targets.
  • Maintained excellent quality standards throughout Washing and drying and ironing to meet customers requirements.
  • Operated traditional and commercial washers and dryers, observing safety protocols throughout.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items and serving customers.

Shop owner

Laurens Lolly pops
Featherstone, Wakefield
09.2021 - 03.2022
  • Forecasted stock needs to reduce excess spending while maintaining an effective product mix to meet customer demand.
  • Maintained customer details in a spreadsheet document to facilitate simplified communications including email marketing and advertising.
  • Effectively planned and managed engaging social media content on platforms such as Facebook and Tik Tok.
  • Swiftly resolved complex customer complaints to guarantee absolute customer satisfaction and generate repeat business.
  • Oversaw business budget planning, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Capitalised on social media platforms to recruit key influencers and increase market awareness.
  • Enhanced new product awareness by posting engaging images to company websites and social media accounts.
  • Devised seasonal promotions to appeal to current customer appetite.

Retail shop assistant

Idea to adorn
Ferrybridge, Wakefield
07.2019 - 06.2021
  • Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers.
  • Facilitated smooth store operations, performing daily opening and closing functions, including stock counting, cleaning and cashing up.
  • Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction.
  • Interacted with customers whilst scanning and packing items, personalising shopping experience.

Taxi driver

Silver Taxi
Dereham, Norfolk
05.2015 - 01.2016
  • Booked rides using telephone service.
  • Answered, scheduled and responded to reservation calls promptly and professionally.
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Utilised GPS navigation systems to optimise route planning.
  • Cared for customer safety by dropping off at secure locations.
  • Upheld high service standards to build customer loyalty.
  • Escorted elderly passengers and those with limited mobility from door-to-door.
  • Applied local road knowledge to identify efficient routes.
  • Determined and collected fares according to meters.

Health care assistant

Woodspring House Crae Home
Fakenham, Norfolk
08.2011 - 01.2013
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
  • Thoroughly sterilised and sanitised clinical and mobility equipment.
  • Met with patients and families to discuss care plan adaptations, seeking continual improvement and development.
  • Safely escorted patients during medical appointments and hospital visits.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
  • Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
  • Empowered vulnerable individuals to retain maximum independence through targeted care.
  • Worked closely with nurses to maintain high levels of communication.
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.

Care assistant

Sense
Dereham, Norfolk
10.2002 - 03.2005
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Met with patients and families to discuss care plan adaptations, seeking continual improvement and development.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
  • Positioned, lifted and transported patients with limited mobility.

Care assistant

Oak Mannor Care Home
Dereham, Norfolk
05.2001 - 09.2002
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Met with patients and families to discuss care plan adaptations, seeking continual improvement and development.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Education

Maths

Dereham Neatherd High School
Dereham
09.1996 - 07.2001

GCSEs - English

Dereham Neatherd High School
Dereham
09.1996 - 07.2001

GCSEs - Science

Dereham Neatherd High School
Dereham
09.1996 - 07.2001

GCSEs - Art

Dereham Neatherd High School
Dereham
09.1996 - 07.2001

GCSEs - French

Dereham Neatherd High School
Dereham
09.1996 - 07.2001

GCSEs - Design Technology

Dereham Neatherd High School
Dereham
09.1996 - 07.2001

GCSEs - History

Dereham Neatherd High School
Dereham
09.1996 - 07.2001

NVQ Level 2 - Care

STS Training
09.2001 - 08.2002

Functional Skills Level 2 - English

Norfolk Adult Education
04.2016 - 08.2016

GCSEs - English

Norfolk Community Learning Services
Norwich, Norfolk
09.2016 - 07.2017

Diploma of Higher Education - Health Professions

Norfolk Community Learning Services
Norwich, Norfolk
09.2016 - 07.2017

Functional Skills Level 2 - Maths

Selby College
Selby, North Yorkshire
06.2018 - 10.2018

Certificate of Higher Education - Health Sciences

The Open University
Milton Keynes
09.2018 - 07.2019

Bachelor of Science - Child Nursing

University of Huddersfield
Huddersfield
09.2023 -

Skills

  • Health and safety understanding
  • Time keeping
  • Problem-solving
  • Communication skills

Timeline

Bachelor of Science - Child Nursing

University of Huddersfield
09.2023 -

Laundry and dry cleaning assistant

K P Laundry
03.2022 - 07.2023

Shop owner

Laurens Lolly pops
09.2021 - 03.2022

Retail shop assistant

Idea to adorn
07.2019 - 06.2021

Certificate of Higher Education - Health Sciences

The Open University
09.2018 - 07.2019

Functional Skills Level 2 - Maths

Selby College
06.2018 - 10.2018

GCSEs - English

Norfolk Community Learning Services
09.2016 - 07.2017

Diploma of Higher Education - Health Professions

Norfolk Community Learning Services
09.2016 - 07.2017

Functional Skills Level 2 - English

Norfolk Adult Education
04.2016 - 08.2016

Taxi driver

Silver Taxi
05.2015 - 01.2016

Health care assistant

Woodspring House Crae Home
08.2011 - 01.2013

Care assistant

Sense
10.2002 - 03.2005

NVQ Level 2 - Care

STS Training
09.2001 - 08.2002

Care assistant

Oak Mannor Care Home
05.2001 - 09.2002

Maths

Dereham Neatherd High School
09.1996 - 07.2001

GCSEs - English

Dereham Neatherd High School
09.1996 - 07.2001

GCSEs - Science

Dereham Neatherd High School
09.1996 - 07.2001

GCSEs - Art

Dereham Neatherd High School
09.1996 - 07.2001

GCSEs - French

Dereham Neatherd High School
09.1996 - 07.2001

GCSEs - Design Technology

Dereham Neatherd High School
09.1996 - 07.2001

GCSEs - History

Dereham Neatherd High School
09.1996 - 07.2001

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