Lauren Downie
Glasgow
Summary
Recent graduate and current Sales Intern with strong communication, organisational, and analytical skills. Experienced in customer service and proficient in Excel, PowerPoint, and Power BI. I thrive in fast-paced, team-oriented environments and am seeking opportunities in corporate roles where I can grow and make a meaningful contribution. Passionate about learning new skills and creating positive experiences for both customers and colleagues, I bring a reliable, proactive approach and a strong work ethic to every task.
Overview
1
1
year of professional experience
Work history
Com & Mid-Market End User Sales (Intern)
HP Inc
Glasgow/ Reading
2025.07 - 2026.08
- Assisted in managing client accounts, ensuring consistent communication and satisfaction.
- Conducted regular market research to identify potential clients and emerging industry trends.
- Cold calling and networking activities. Such as organising the monthly Scottish procurement networking event in the office, facilitating connections between customers.
- Assisted in preparing sales presentations and proposals with intel and AMD to effectively communicate product benefits.
- Participated in regular training sessions with ManpowerGroup to refine sales techniques and improve overall performance.
- Supported senior sales staff in identifying new business opportunities within gaming accounts by analysing client data and market trends, contributing to the expansion of the gaming client base.
- Successfully delivered on tasks within tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
Business analayst (Intern) Full Time
HP
Glasgow/Reading, United Kingdom
2026.01 - 2026.08
- Utilise Power BI, Excel, and internal OSS tools to cleanse and maintain 800 customer accounts on a bi-weekly basis, improving CRM data accuracy and supporting reliable sales reporting.
- Produce and distribute a weekly sales funnel report using Excel for District Managers and drumbeats providing visibility into pipeline performance and supporting sales forecasting.
- Analyse sales pipeline data to identify inconsistencies and trends, helping improve opportunity tracking and data reliability across the sales organisation.
- Develop Power BI dashboards and Excel trackers for other interns to monitor key sales KPIs and pipeline health.
- Prepare PowerPoint presentations summarising sales performance insights and updates for internal stakeholders.
- Update and maintain market share datasets, ensuring accurate reporting of competitive performance and supporting strategic sales analysis.
Scottish head of Charity committee
HP (Scottish Autism)
Glasgow, Glasgow City
2025.07 - 2026.03
- Assisted in planning and delivering fundraising events, including Tough Mudder and the Three Peaks Challenge, supporting charities such as Scottish Autism, The Rainbow Trust, Black Heroes for Youth Foundation, and Alzheimer’s Research UK.
- Recorded volunteer activities and gathered feedback to help improve future community projects.
- Supported fundraising efforts by promoting events such as silent auctions and Black History Month initiatives across social media platforms and within the office.
- Helped contribute over £5000 towards the £27K overall intern goal.
- Promoted community involvement and volunteering among young people and fellow interns, including participating in monthly HYIG (HP Inspires Giving) worldwide calls.
- Raised over £3000 for Women's Refuge charity in February 2026.
Education
Global exchange year - Politics
University of Tokyo
JapanMaster of Arts (Social Sciences) with Honours - Politics
University of Glasgow
GlasgowSkills
- Product knowledge
- Sales reporting
- Data analytics platforms
- Critical evaluation
- Data analysis using Excel
- PowerPoint knowledge
- Time efficiency
- Customer service
- Sales techniques
- Teamwork and contribution
- Market analysis
Volunteering
Youth Ambassador- Glasgow Film Theatre (2019-present)
- Represent the theatre at public events such as the annual film festival, screenings & outreach activities aimed at young audiences.
- Support the set-up of events, screenings and Q&A events.
- Assist with audience engagement, guest coordination and FOH duties.
- Promote the theatre through peer networks and youth-focused initiatives.
- Collaborate with theatre staff and other ambassadors to ensure smooth event operations.
Timeline
Business analayst (Intern) Full Time
HP
2026.01 - 2026.08
Com & Mid-Market End User Sales (Intern)
HP Inc
2025.07 - 2026.08
Scottish head of Charity committee
HP (Scottish Autism)
2025.07 - 2026.03
Master of Arts (Social Sciences) with Honours - Politics
University of Glasgow
Global exchange year - Politics
University of Tokyo