Lauren Downie
Glasgow
Summary
Recent graduate and current sales intern with a strong foundation in communication and organisational skills, experience in customer service, and proficiency in Excel and PowerPoint. Seeking opportunities in general corporate environments and eager to develop professionally while contributing to team success.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Scottish head of Charity committee
HP (Scottish Autism)
Glasgow, Glasgow City
07.2025 - Current
- Assisted in planning and executing fundraising events to support charitable projects.
- Documented volunteer experiences and feedback to improve future initiatives.
- Contributed to fundraising initiatives by promoting events through social media platforms and in office.
- Maintained accurate records of volunteer hours and contributions to streamline reporting processes.
- Promoted community involvement and volunteering among young people and other interns.
End User Sales (Intern)
HP
Glasgow/ Reading
07.2025 - 08.2026
- Assisted in managing client accounts, ensuring consistent communication and satisfaction.
- Conducted regular market research to identify potential clients and emerging industry trends.
- Cold calling and networking activities.
- Assisted in preparing sales presentations and proposals to effectively communicate product benefits.
- Participated in regular training sessions to refine sales techniques and improve overall performance.
- Supported senior sales staff in identifying new business opportunities and expanding client base.
- Successfully delivered on tasks within tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
Education
Master of Arts (Social Sciences) with Honours - Politics
University of Glasgow
Glasgow 09.2021 - 12.2025
Skills
- Product knowledge
- Sales reporting
- Data analytics platforms
- Critical evaluation
- Data analysis using excel
- PowerPoint knowledge
- Time efficiency
- Customer Service
- Sales techniques
- Teamwork and contribution
Timeline
Scottish head of Charity committee
HP (Scottish Autism)
07.2025 - Current
End User Sales (Intern)
HP
07.2025 - 08.2026
Master of Arts (Social Sciences) with Honours - Politics
University of Glasgow
09.2021 - 12.2025